Legal Assistant/Secretary

Rubenstein Law; New York (NY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

PTO + holidays

Sick leave

Birthday holiday

Benefits package

401(k) plan

Life insurance

Bereavement leave

Wellness program

Job summary

Rubenstein Law in New York seeks a Legal Assistant to manage pre-suit cases from start to resolution, coordinating with attorneys, clients, and providers to ensure timely documentation and organized case files.

The role requires at least one year of office experience, strong customer service, and bilingual English/Spanish, with the ability to handle a high-volume caseload in a fast-paced environment.

Qualifications

• Minimum of one year office experience.
• Proven customer service skills.
• Strong multitasking and organizational abilities.
• Bilingual English/Spanish required.

Responsibilities

• Daily interaction with clients, insurers, and medical providers via phone, email, or in person.
• Research and identify Defendants and Insurance coverage.
• Gather and follow up on supporting documents: police reports, 911 calls, medical records, bills, liens.
• Review, upload, and process daily correspondence via email, fax, or paperless system.
• Schedule and maintain Attorney's calendar.
• Attend client meetings with Attorney.
• Ensure case updates include treatment info, records, bills, insurance details, and liens.

Skills

Bilingual English/Spanish

Office experience

Customer service

Multitasking

Attention to detail

Job description

Company Overview

Since 1988, Rubenstein Law has been a trusted advocate for personal injury victims, growing into a nationally recognized firm with over 60 attorneys and 400 professionals. Known for securing billions of dollars for clients, the firm handles a wide range of cases, including auto accidents, catastrophic injuries, medical malpractice, and mass tort litigation. Rubenstein Law is committed to delivering exceptional client care while continuing to expand nationwide.

Job Summary

The Legal Assistant is responsible for managing pre-suit cases from start to resolution, working closely with the assigned attorney to ensure timely and accurate completion of tasks and documentation. Maintains organized case files and facilitates clear communication with clients, providers, and legal staff to support effective case development.

Responsibilities and Duties

• Daily interaction with clients, insurance companies, and medical providers via phone, email, or in-person.


• Research and locate all possible Defendants and Insurance coverage.


• Request and follow up with gathering supporting documents. Including, but not limited to police reports, 911 calls, Insurance policies, medical records, bills and/or Liens, etc.


• Review, upload, and process daily correspondence delivered via email, fax or through our paperless software.


• Schedule and maintain Attorney's calendar.


• Attend client meetings with Attorney.


• Ensure cases are updated as needed with all information including, but not limited to Treatment information, gathering of records and bills, confirming insurance coverages and/or liens, confirm all medical providers have insurance information for billing purposes, verify balances, requesting and processing of PIP logs, etc.


• Preparing demands and closing statements.

Qualifications and Skills

• Bi-lingual: (English/Spanish).


• One year minimum office experience.


• Excellent customer service skills.


• Strong multitasking skills, highly organized, and detail oriented.


• Able to work at a fast pace with a heavy case volume (65-75 cases)

Benefits

• Paid Time Off (PTO) plus 8 paid holidays a year


• Sick Leave


• Additional birthday holiday


• Comprehensive benefits package including multiple medical plan options, dental, vision, disability, supplemental coverage, and company-paid life insurance


• Bereavement leave to support employees and their families during difficult times


• Hospital leave benefits for qualifying medical situations


• 401(k) retirement plan with company matching contributions


• Bonus opportunities


• Commitment to employee wellness and long-term success