Legal Assistant - Complaints

McCalla Raymer Leibert Pierce, LLC; Orlando (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

McCalla Raymer Leibert Pierce, LLC is seeking a capable legal support professional to manage administrative tasks in Florida foreclosure matters. You will draft complaints, respond to correspondence, and update client systems while coordinating with attorneys in a multi-disciplinary team.

Ideal candidates have 3+ years of relevant experience, strong communication, and proficient MS Office use. The role emphasizes accuracy, client service, and collaboration in a busy firm environment.

Qualifications

• Excellent verbal and written communication skills.
• Commitment to exceptional customer service.
• Ability to communicate courteously with borrowers, clients, attorneys and staff.
• Strong organizational and multi-tasking abilities.
• Experience with case management software and legal document drafting.

Responsibilities

• Drafting and proofreading legal documents as required.
• Update internal and client case management systems accurately.
• Provide client status updates and coordinate with title contacts.
• Assist attorneys in a high-volume, time-sensitive environment.
• Support with task follow-up, document recovery and recordings as needed.

Skills

Verbal communication

Written communication

Customer service

Organization

Teamwork

MS Office

Research skills

Case management software

LoanSphere

Education

Bachelor or Associates preferred

3 years relevant experience

Tools

MS Office suite

Case management software

Job description

Description

JOB SUMMARY:

Job entails managing all administrative tasks associated with the legal process of Florida judicial foreclosures. These tasks generally include drafting complaints, responding to correspondence and updating client systems. The position requires substantial coordination with other legal assistants and attorneys in multi-disciplinary team environment.

DUTIES & RESPONSIBILITIES:

• Consistently and accurately updating the firm’s internal case management system, as well as all clients’ systems.
• Providing exceptional customer service to clients at every level of interaction.
• Drafting and proofreading legal documents as required.
• Providing support to attorneys in a high volume, time sensitive atmosphere.
• Providing regular and timely client status updates, as well as continual follow-up on outstanding documents and or services. Coordination with title contacts to complete outstanding tasks such as recordings and retrieval of missing documents.
• Performing other duties and responsibilities as needed.

SUPERVISORY RESPONSIBILITIES:

This job does not require supervisory responsibilities.

EDUCATION & WORK EXPERIENCE:

• Bachelor Degree or Associates Degree preferred but not required
• Preferably at least 3 years of relevant work experience specifically with complaint preparation or title review.

KNOWLEDGE, SKILLS, & ABILITIES:

• Must have excellent verbal and written communication skills.
• Must be committed to providing exceptional customer service.
• Ability to communicate courteously and effectively with borrower, clients, attorneys, other internal employees, and outside parties.
• Must be able to work with others in a congenial and team-oriented manner.
• Must possess exceptional organizational skills; the position requires the ability to multi-task and be adaptable to continual change.
• Ability to read and write at a high level for proof reading and editing purposes.
• High-level proficiency in MS Office suite.
• Proficiency in internet research activities.
• Familiarity with case and document management software
• Experience with client systems such as LoanSphere, Clairfire, Tempo, Vendorscape, and others is preferred.
• Good understanding of the legal process surrounding foreclosure preferred.
• Experience with review of title reports and identifying chain of title issues preferred.
• Ability to proficiently operate computer, fax machine, scanner, photocopier, typewriter, and telephone is required.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: Normal office working conditions, with quiet to moderate noise level within the work environment.

We offer a comprehensive compensation package, which includes a salary commensurate with experience and accomplishments.

All applicants applying for U.S. job openings must be authorized to work in the United States.

• Please note: No employment sponsorship or support will be given for this position. McCalla Raymer Leibert Pierce, LLP will not consider any employment immigration sponsorship or support. This means that McCalla Raymer Leibert Pierce, LLP will not support any CPT, OPT, or STEM OPT plans, nor sponsor in any NIV category (including TN, E-3, H-1B, O-1), or
• Visa sponsorship nor immigration support is not available. Applicants must be legally authorized to work in the United States now and in the future. The company does not provide visa sponsorship or any immigration support (including STEM OPT training plan) for this position

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.