Legal Assistant

Encore Capital Group; Middleburg Heights (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Monthly incentives

Annual bonus

MCM Academy training

Healthcare insurance

Paid time off

Retirement savings

Volunteer opportunities

Job summary

Encore Capital Group is seeking an Administrative Legal Support professional to assist the Legal and Operations teams. You will handle document filing, mail processing, and case status updates across domestic and international teams, with attention to confidentiality and accuracy.

The role requires 1–2 years of admin experience, HS diploma, and familiarity with ILMS, PACER, Westlaw, and LEXIS. On-site work in Middleburg Heights, OH, with competitive pay and benefits.

Qualifications

• High School Diploma required.
• 1-2 years administrative support experience.
• Knowledge of legal concepts and court filing requirements.
• Familiarity with electronic filing vendors and legal research tools.

Responsibilities

• Scan, print, and sort documents with high accuracy.
• Process inbound/outbound mail (USPS, FedEx, UPS).
• File manual/electronic legal documents with courts.
• Provide phone support on the legal line; set hearings and update cases.
• Update case status in case management system.

Skills

MS Office

Organizational skills

Printing & scanning

Confidentiality

Office equipment handling

Phone support

Education

High School Diploma

Associate's degree (Administrative/Legal)

Tools

ILMS

PACER

Westlaw

LEXIS

Adobe Acrobat

Job description

Applicants must have current authorization to work in the United States on a full-time basis.

Responsible for supporting Legal and Operations teams during daily operations. This position will collaborate with a team of attorneys, paralegals, and legal assistants locally, domestically, and internationally, in pursuit of a highly efficient legal and operational business practice. Responsible for a variety of administrative legal functions including manual and electronic filing of legal documents, telephone interaction with court staff, supporting tasks in the electronic system of record ILMS, and liaising with in‑house attorneys to facilitate the review and execution of documents.

RESPONSIBILITIES

Scan, print, and sort documents with a high degree of accuracy and organization.

Process inbound and outbound mail including USPS, FedEx, and UPS.

File manual and electronic legal documents with courts.

Provide phone support through incoming calls on the legal line - set hearings, respond to specific requests, and give case updates, as needed.

Update case status in case management system.

Perform other duties, as assigned.

MINIMUM REQUIREMENTS

EDUCATION: High School Diploma

EXPERIENCE: 1-2 years administrative support

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:

• Basic Microsoft Office skills (Word, Outlook, Excel) and Adobe Acrobat
• Strong organizational skills
• Ability to manage the printing, scanning, and sorting of documents
• Ability to handle/process a large workload and volume
• Ability to maintain the confidentiality of sensitive information
• Ability to operate a variety of office equipment (e.g., printers, scanners, fax machines)

PREFERRED QUALIFICATIONS

EDUCATION: Associate's FIELD OF STUDY: Administrative, Legal, or similar field

EXPERIENCE: 1-2 years Administrative, Legal, and/or previous office experience

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:

• Knowledge of legal concepts, terminology, principles, and procedures necessary to understand court filing requirements
• Knowledge of online e‑filling vendors (e.g., PACER) and legal search engines (e.g., WestLaw and LEXIS)
• Knowledge of basic mailroom concepts, including processing of inbound and outbound mail
• Ability to handle the manual paper and electronic filing of documents with courts
• Ability to track and comply with deadlines
• Ability to maintain, organize, and compile information and documents from various sources in a functional order

If you are wondering why you should work for us, here is something to help you decide:

• Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus.
• Career Progression: Grow at MCM with paid training and development programs – including our very own MCM Academy – as well as a promote‑from‑within philosophy.
• Reward and Recognition: We are committed to honoring great results – ranging from informal accolades to formal company‑wide awards and prizes like all‑inclusive vacations.
• Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.
• Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.
• Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.
• Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we’re proud to invest in you.
• New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back‑up care options.
• Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company‑sponsored team‑building events, such as holiday celebrations and department outings.
• Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid‑time‑off.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill‑building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

About Us

Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best‑in‑class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you.

Encore Capital Group and all of its subsidiaries are proudto be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact [e-mail].