Legal Administrative Services Specialist

Ricoh Americas Holdings; Baltimore (MD); On-site; USD 23,000 - 30,000; Full time

Job summary

Ricoh Americas Holdings in Baltimore, MD seeks a Legal On-Site Services Specialist to support a busy legal office. You will operate high-volume copy and scanning equipment, manage mail services, handle shipping/receiving, apply postage, and provide general administrative support.

You will work closely with attorneys and paralegals to ensure timely, accurate, and confidential handling of documents, with emphasis on quality and compliance.

Qualifications

• High School Diploma or GED required.
• Completion of Ricoh Legal Training within 90 days of hire.

Responsibilities

• Operate high-volume copy and scanning equipment and manage document production.
• Handle mail services, shipping/receiving, and postage applications.
• Provide general administrative support and file services.
• Support document management, records handling, and workflow systems.
• Read and interpret technical manuals and documentation.
• Maintain copier functionality and assist with bindery work as needed.

Skills

Printer operation

Customer service

Time management

Shipping procedures

Document management

Tech aptitude

Troubleshooting

Independent work

Microsoft Office

Attention to detail

Education

High School Diploma

Tools

Office equipment

Job description

$17.02 - $22.19 per hour

Legal On-Site Services Specialist

The Legal On-Site Services Specialist provides operational support within a legal office environment by managing document production, mail services, scanning, shipping and receiving, and office support functions. This role operates high-volume copy and scanning equipment, processes incoming and outgoing mail and packages, applies postage, and maintains copier functionality. Responsibilities may also include bindery work, quality control, records management, file services, and other administrative support functions. The specialist works closely with legal professionals, including attorneys, paralegals, legal secretaries, and partners, to ensure timely, accurate, and confidential handling of legal documents and projects.

Key Skills

• Technical aptitude with printers, copiers, postage machines, and other office equipment
• Strong customer service and customer relationship skills
• Excellent organizational and time management abilities
• Knowledge of shipping and receiving procedures
• Ability to support document management, cost recovery, and workflow systems
• Basic electronics knowledge preferred
• Strong troubleshooting and problem-solving skills
• Ability to work independently and adapt to changing priorities
• Ability to read and interpret technical manuals and documentation
• Strong verbal communication and interpersonal skills
• Attention to detail and commitment to quality
• Proficiency with Microsoft Office Suite and basic computer applications

Qualifications & Experience

• High School Diploma, GED, or equivalent work experience required
• Completion of Ricoh Legal Training within 90 days of hire and maintenance of ongoing training requirements
• Previous copy center, print production, or document services experience preferred
• Minimum one (1) year of experience in a legal office or legal services environment strongly preferred
• Demonstrated ability to provide exceptional customer service
• Strong communication, interpersonal, and professional skills
• Proficiency with Microsoft Office Suite and standard office technology

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.