Leave of Absence Analyst

Penn Medicine, University of Pennsylvania Health System; Bala Cynwyd (PA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Penn Medicine Bala Cynwyd is seeking an LOA Analyst to manage Leave of Absence requests (FMLA, other medical, and accommodation) for UPHS employees. The role requires guiding internal clients through regulatory interpretations and maintaining compliant documentation in partnership with HR and legal counsel.

Under supervision, you will update LOA databases, coordinate medical certifications, and support special projects while serving as a liaison across departments.

Qualifications

• HS Diploma or GED required.
• 2+ years related experience in LOA administration or similar.
• Knowledge of FMLA rules and ADA and related UPHS policies.

Responsibilities

• Analyzes LOA requests to determine eligibility and validation per regulations.
• Coordinates interactive process and reasonable accommodations with employee/manager and HR Generalist.
• Reviews medical certifications for ADA relevance and requests physician input when needed.
• Communicates decisions and expectations with claimants and teams; participates in ADA case discussions.
• Create standard operating procedures for leave processes; update LOA system daily.
• Conducts outreach to physicians for certification clarification.
• Identify departments with high utilization and collaborate with HR Ops to address issues.
• Coordinate return-to-work with any restrictions; conduct monthly compliance audits.

Education

High School Diploma / GED

Bachelor's degree (Preferred)

Job description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Summary

Under general supervision by the Leave Administrator Manager the LOA Analyst handles all Leave of Absence (LOA) requests (Family Medical Leave, Other Medical, and Leave as an Accommodation) from UPHS employees in accordance with UPHS Disability Management protocols and Federal and State regulations. The role interacts with colleagues, third party administrators, management and physician offices to ensure all appropriate information is obtained and documented in compliance with Federal/State regulations and policies of UPHS. This position partners with all departments and legal counsel to escalate problem resolution as necessary. The LOA analyst maintains open two-way communication with the employee, Human Resources Generalists, Managers, and Supervisors throughout the entire leave process, while maintaining regulatory compliance. The LOA Analyst assists the Leave Manager and Director of Benefits on special projects and provides back-up to Sr. LOA Consultants and LOA Specialist.

• Entity: Corporate
• Department: Human Resources Benefits H-W
• Location: Penn Medicine Bala Cynwyd - 2 Bala Plaza (Hybrid: In person team meeting once a month)
• Hours: 8hr Days

Responsibilities

• Analyzes LOA requests to determine eligibility and certification in compliance with state and federal regulations. Acts as the subject matter expert by providing guidance to internal clients (HR Operations and line managers) regarding interpretation of local, state and federal laws regarding FMLA, NJFLA and ADA as well as related UPHS policies.
• Maintains, analyzes and conducts the interactive process, coordinate reasonable accommodation requests with employee/manager and HR Generalist on a case-by-case basis. When necessary, contact physicians to discuss reasonable accommodations and verify information. Processes all transitional return to work with restrictions.
• Reviews and assesses medical certifications as related to the ADA and to determine if the employee meets the definition as defined in accordance with the Employees with Disabilities Policy. When necessary, contacts physicians to discuss reasonable accommodations, verify information and discuss possible accommodations.
• Communicates decisions and on-going expectations with claimants and clients & participates in bi-weekly OGC conference calls to discuss challenging ADA cases.
• Create standard operating procedures for each category of the leave of absence process
• Updates the HRIS and Leave of Absence (LOA) system/database daily.
• Conducts outreach to physicians for clarification on Medical Certification prior to sending to Medical Oversight.
• Identifies departments with high-utilization and partners with HR Operations and line managers to address issues.
• Coordinates return to work following leaves of absences in accordance with any applicable restrictions.
• Conducts monthly audits to ensure compliance with UPHS policies.

Education or Equivalent Experience

• H.S. Diploma/GED (Required)
• 2+ years related experience, preferably in Leave of Absence Administration. Good understanding of FMLA rules and regulations as well as rules governing the American with Disabilities Act. (Required)
• Bachelor of Arts or Science (Preferred)

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.