Leave Advisor

Kiewit; Houston (TX); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Kiewit is seeking an Entry Level Leave Concierge in Houston to support the end-to-end leave process. You will educate employees, managers, and HRBPs, coordinating with payroll and external vendors to ensure timely and compliant leave actions.

In this role you will build strong internal relationships, maintain knowledge of leave laws, utilize SAP and AbsenceSoft, and continuously improve the employee experience through process optimization.

Qualifications

• Bachelor’s degree in HR/Business or equivalent experience.
• 2-4 years in HR/shared services with disability leaves and FMLA knowledge.
• Basic investigative/analytical skills to assess leave needs.
• PHR/CLMS certifications preferred.
• Understanding of SAP, ServiceNow and AbsenceSoft preferred.
• Spanish language skills preferred.

Responsibilities

• Serve as a leave concierge guiding employees through pre-education, initiation, handling and return-to-work phases.
• Build relationships with stakeholders ensuring required information meets timelines.
• Maintain knowledge of current leave laws and company policies.
• Use leave software to process forms from inquiry to return to work.
• Coordinate ADA processes with HRBPs and project sites.
• Enter leave actions in SAP and manage time entries for leaves.
• Collaborate with payroll and other internal groups as needed.
• Communicate with vendors to support disability claims.

Skills

Leave of absence

Stakeholder management

Analytical skills

Teamwork

Confidentiality

Policy knowledge

Service delivery

Spanish language

Detail oriented

Mathematical skills

Education

Bachelor's in HR/Business

Tools

SAP

ServiceNow

AbsenceSoft

Excel

Outlook

Job description

Job Level: Entry Level

Home District/Group: DHO HR Operations

Department: Human Resources

Market: Corporate Home Office

Employment Type: Full Time

Position Overview

Here is your opportunity to make a difference in the employee experience, by bringing end-to-end support to employees in one of the most personal and sensitive times in their career – leave of absence. As part of a highly collaborative, consultative and ambitious Leave Team, you’ll execute day-to-day support critical to the leave of absence event in the employee lifecycle. You’ll be a subject matter expert providing concierge level employee-focused service to employees, managers and HRBPs.

District Overview

HR Operations is an integral partner and service provider at Kiewit. In recent years, we have gone from decentralized HR groups to a unified, shared service team, with various HR Centers of Excellence. Our vision is to be a best-in-class international HR organization.

Location

This is a full time in office role based out of one of our regional hubs: Omaha, NE (downtown), Lenexa, KS or Houston, TX (Energy Corridor office)

Responsibilities

• Serve as a leave concierge for employees planning and going through the leave process by guiding and educating employees through the pre-education, initiation, handling and closure/return to work phases of the leave

• Build and manage strong relationships with key internal and external stakeholders during the leave process to ensure touchpoints occur and required information is provided by the employee according to the timeline and employee questions are answered. Engage manager/HRBP/ER as needed and provide updates

• Maintain working knowledge of current paid/unpaid leave laws and Company specific leaves

• Utilize leave software to complete leave-related tasks by deadline such as the distribution and collection or required forms from the initial employee inquiry to return-to-work

• Coordinates ADA process with Stakeholders (HRBPs, project sites, etc.)

• Utilize SAP to enter leave actions and employee time such as PTO/Paid Sick Leave/vacation and appropriate entry/removal of pay additions for any employee going on or coming off of a leave of absence

• Ability to coordinate and monitor tasks with other internal groups such as payroll

• Communicate with vendors as needed to support timely handling of disability claims

• Collaborate with peers to share learnings, cross-train, leverage best practices, challenge the status quo, drive consistency and deliver operational excellence

• Focus on continuous improvement and innovation to refine and evolve leave processes and improve the employee experience

• Manage escalations and issue resolution

• Focus externally to remain aware of industry trends and best practices

Qualifications

• Bachelors in Human Resource/Business Management or equivalent experience

• 2-4 years of experience working in human resources, shared services or human capital consulting with disability benefits and other leaves required by state and/or federal law including The Family Medical Leave Act

• Basic investigative and analytical skills sufficient to identify the employee’s need for leave and recommend a leave plan

• PHR and CLMS Certifications preferred

• Understanding of Canadian Leave of Absence preferred

• Basic understanding of SAP, Service Now and AbsenceSoft preferred

• Spanish language skills preferred

• Proven ability to build strong relationships and influence multiple levels of stakeholders; organizational savvy; excellent networker, strong external focus and service delivery mindset

• Proven success with service delivery, evolving the customer experience, process optimization, and leveraging new technology solutions

• Results oriented with a high degree of independence, collaboration, resiliencies, curiosity, agility and adaptability

• Detail oriented; ability to understand and apply leave laws and policies; ability to adapt to technology as administrative programs evolve

• Ability to work and think independently, to analyze and solve complex problems with excellent judgment; and provide high quality work with attention to detail

• Basic math skills sufficient to calculate benefit overpayments or premiums owed

• Ability to maintain strict confidentiality

• Demonstrates in-depth of knowledge for all Company policies and Federal, State/Provincial, and local leave laws

• Experience working in a fast-paced team environment

• Regular and predictable on-site attendance

• Intermediate knowledge of Microsoft Office Suite, inclusive of Outlook, PowerPoint, Word, and Excel #LI-AK1

Other Requirements:

• Regular, reliable attendance

• Work productively and meet deadlines timely

• Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment.

• Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.

• Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required.

• May work at various different locations and conditions may vary.

We offer our fulltime staff employees a comprehensive benefits package that’s among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.

Equal Opportunity Employer, including disability and protected veteran status.

Company: Kiewit