Leave & Accommodations Specialist

PCI Pharma Services; Bedford (NH); On-site; USD 63,000 - 71,000; Full time

Job summary

PCI Pharma Services is seeking a Leave & Accommodations Specialist to manage day-to-day administration of the leave of absence and accommodation programs across the US and international locations. You will coordinate with HR, Payroll, Legal, and external vendors to ensure compliance and accurate documentation, with potential involvement in global initiatives.

The role requires 1–3 years of experience, an Associate's Degree, and proficiency with Workday and ServiceNow.

Qualifications

• Associate's Degree in a related field.
• 1-3 years experience in leave and accommodations.
• Strong knowledge of state leave requirements and compliance.
• Proficiency in Workday and ServiceNow.

Responsibilities

• Support leave and disability vendors with inquiries and processing leave cases in Workday.
• Coordinate with benefits and HR teams to harmonize leave programs and improve employee experience.
• Support international locations to ensure country-specific compliance.
• Maintain confidentiality of employee information and ensure accurate documentation.

Education

Associate's Degree in a related field

Tools

Workday

ServiceNow

Excel

Job description

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI.

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

Position Title: Leave & Accommodations Specialist

Location: Assembly Drive, Rockford, IL 61109

Shift: 1st Shift

Summary of Objective:

The Leave & Accommodations Partner, in partnership with the Leave and Accommodations team, is responsible for the day-to-day administration and coordination of the PCI's leave of absence and accommodation programs. This role supports employees across the United States and, as applicable, international locations, ensuring compliance with state and country-specific leave, disability, accommodation, and return-to-work requirements. Primary responsibilities will include communicating and supporting employee leaves of absence for all forms of Leaves of Absence and Accommodations in partnership with PCI's leave and disability vendor. In addition, this position will be a member of the global HR Connect team and will, as appropriate, support global leave inquiries, benefits open enrollment, and system (Workday/ServiceNow) improvements.

Essential Duties and Responsibilities:

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following, but other duties may be assigned.

• Responsible for supporting PCI's leave and disability vendors with inquiries, processing FMLA and other leaves of absence in Workday, monitoring leave cases, and ensuring effective communication between the company, employee, site HR, supervisor, and external partners. Ensure written documentation is complete and accurate, including return-to-work status, restrictions, and accommodation requirements.

• In collaboration with the benefits team, develop a harmonized approach to the leave of absence program, including tracking systems, communications, dashboards, and enhanced employee experience.

• Support the administration of leave and accommodation programs for employees outside of the United States, partnering with regional HR teams, external providers, and business leaders to ensure compliance with country-specific legislation, policies, and practices.

• Maintains employee confidence by keeping health, benefit, and payroll information confidential.

• Facilitate requests for accommodation and maintain compliance with applicable disability and accommodation laws, including conducting the interactive process and coordinating with local HR partners to address country-specific requirements.

• Partner with HR, Payroll, Legal, and external vendors to ensure accurate administration of leave-related benefits, pay impacts, documentation requirements, and compliance obligations globally.

• Identify opportunities to standardize and improve global leave and accommodation processes, leveraging Workday, ServiceNow, and other technologies to enhance efficiency and employee experience.

• Provide back-up support to the other members of the Leaves & Accommodations team.

• Assist with Social Responsibility and employee wellness, etc.

• This position may require overtime and/or weekend work.

• Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.

• Attendance to work is an essential function of this position.

• Performs other duties as assigned by Manager/Supervisor.

Required education and experience:

• Associate's Degree in a related field

• Employee aptitude assessment not required for role.

• 1-3 years experience

• Experience managing leave and accommodation cases with a strong working knowledge of all state specific leave requirements, regulations, and compliance requirements.

• Basic Mathematical Skills

• Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs.

• Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs.

• Intermediate Reasoning: Ability to apply common sense understanding to carry out instructions that may be furnished in written, oral, or diagram form. Ability to deal with problems that involve several concrete variables in standardized situations.

• High Standard of Report Writing

Preferred education and experience:

• Ability to work independently and/or as part of a team.
• Ability to demonstrate attention to detail.
• Ability to identify and resolve problems in a timely manner.
• Ability to effectively present information to various people as the job requires.

For Illinois residents: the hiring rate for this position is $62,960.00 to $70,830.00 plus eligibility for an annual performance bonus. Final offer amounts are determined by multiple factors including but not limited to specific and relevant experience, education, credentials, geography, and subject matter expertise. PCI offers full‑time employees a competitive benefits package that includes paid time off, health insurance coverage (including dental and vision), flexible spending account, and 401(k).

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Join us and be part of building the bridge between life changing therapies and patients. Let's talk future

Equal Employment Opportunity (EEO) Statement:

PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company's purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.