Leasing Specialist: Tours & Resident Experience

Hillpointe; Beaufort (SC); On-site; USD 22,000 - 30,000; Full time

Job summary

Hillpointe is seeking a Leasing Specialist to lead property tours and deliver exceptional customer service to prospective residents. You will highlight community features, respond to inquiries, and help guests understand the value and lifestyle of the community.

The role emphasizes a people-centered approach and effective communication to match prospects’ needs. The ideal candidate thrives in a fast-paced leasing office and should be comfortable working weekends.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license for property operations and local travel (if required).
• Strong interpersonal and communication skills, including the ability to engage effectively with diverse individuals.

Responsibilities

• Greet prospective residents and conduct engaging property tours.
• Highlight community features, amenities, and benefits tailored to prospects.
• Answer questions and address concerns during tours.
• Coordinate schedules with the Leasing Experience Coordinators to manage tour appointments.
• Provide timely responses to inquiries.
• Maintain cleanliness of community tour paths, amenities, and units to ensure positive appearance.
• Gather prospective resident information and proactively engage and follow-up through phone, text message, and email communication.
• Assist in creating a welcoming and professional environment within the community.

Skills

Spanish preferred

Communication skills

Customer service

Flexible schedule

Education

High school diploma

Job description

Hillpointe is seeking a Leasing Specialist to lead property tours and deliver exceptional customer service to prospective residents. You will highlight community features, respond to inquiries, and help guests understand the value and lifestyle of the community.

The role emphasizes a people-centered approach and effective communication to match prospects’ needs. The ideal candidate thrives in a fast-paced leasing office and should be comfortable working weekends.