Leasing Specialist — On-site Tours & Retention

Barrett & Stokely; Fishers (IN); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Leasing Bonus

Leasing Commissions

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

Paid Holidays and Floating Holidays

Paid Parental Leave

Life Insurance

Disability Insurance

EAP

Health Savings Account

Service Awards

Referral Bonus

Employee Discount

Professional Development

Job summary

Barrett & Stokely in Fishers, IN is seeking a Leasing Professional to handle all on-site leasing activities, respond to inquiries, conduct apartment tours, and coordinate move-ins.

You will support on-site marketing, develop referral programs, maintain score targets, inspect units at move-in, track renewals, and ensure accurate data entry into Entrata while complying with Fair Housing laws.

Qualifications

• High School Diploma or GED.
• 1 year of customer service or sales experience (or relevant education).
• Authorized to work in the US without company sponsorship.
• Valid driver’s license preferred; reliable transportation.
• Ability to pass a criminal background check.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Conduct all leasing activities at the property, respond to inquiries, provide tours, and coordinate move-ins.
• Recommend strategies and programs for on-site marketing activity.
• Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention.
• Maintain passing e-shop, phone shop, and physical shop scores of 85% or higher.
• Inspect apartments with new residents at move-in and complete all paperwork.
• Support Assistant Property Manager with renewals, lease expirations, and notices to vacate.
• Collect and accurately process and report application fees, security deposits, rents and other fees.
• Enter prospect and resident data into Entrata in a timely manner.
• Comply with Fair Housing regulations and other applicable laws.

Skills

Customer service experience

Verbal and written communication

Microsoft Word proficiency

Microsoft Excel proficiency

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Barrett & Stokely in Fishers, IN is seeking a Leasing Professional to handle all on-site leasing activities, respond to inquiries, conduct apartment tours, and coordinate move-ins.

You will support on-site marketing, develop referral programs, maintain score targets, inspect units at move-in, track renewals, and ensure accurate data entry into Entrata while complying with Fair Housing laws.