Leasing Specialist - Maplewood Bend, Fargo

Goldmark Property Management; Fargo (ND); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

PTO growth

Anniversary off & gift cards

Holidays off (8)

YOU Days

Volunteer hours

Leadership development

Medical plans

Dental plans

Vision coverage

HSA contribution

401(k) match

EAP

Job summary

Goldmark Property Management is seeking a Leasing Specialist to connect with current and prospective residents, market properties, and manage the leasing process from application to move-in.

You will deliver exceptional customer service and maintain high occupancy, working closely with a team to ensure resident satisfaction and smooth operations.

Qualifications

• High School diploma or GED required.
• Valid driver’s license, vehicle and insurance required.
• Property management experience preferred but not required.
• NALP or similar certification desirable.
• Strong sales skills and customer service mindset.
• Self-driven with time management and multitasking abilities.
• Proficiency in Microsoft Suite (SharePoint, Word, Outlook, Excel) preferred.

Responsibilities

• Tour and present property to prospective residents and close the sale.
• Manage leasing and renewal process from start to finish per procedures.
• Conduct property and unit inspections and report maintenance needs.
• Document all communications in customer management systems.
• Collaborate with leadership and support teams.
• Market properties daily via social media and other platforms.
• Build long-term resident relationships and handle requests and referrals.

Skills

Sales

Customer service

Time management

MS Office

Education

High School diploma

Driver's license

Tools

Microsoft Office

Job description

Join our Premier Property Management Team. Creating a better living.

The Leasing Specialist is the heart of the connection with our residents! Leasing Specialists bring exceptional experiences to life every day for our current and future residents through active engagement in the marketing of properties, partnering with applicants through the showing and leasing process, and anticipating and responding to resident and property maintenance needs, requests, and concerns. Leasing Specialists are a key part of the property management team and work closely with their fellow team members to achieve and maintain maximum occupancy of their properties and strong resident satisfaction results.

We believe everyone at Goldmark is a leader! This role will be responsible for bringing our Goldmark vision of creating a better living for our residents and our communities to life at their individual property level. They will focus on delivering exceptional customer service and quality that is the Goldmark differentiator in making our residents feel at home. The Leasing Specialist will take pride in serving others and delivering a caring and professional experience for our residents, our client-owners, and our fellow team members.

Starting pay $15.00 per hour (and more based on experience) + unlimited commissions!

Potential to earn up to $4.65 more per hour with commissions and incentives. Your first 3 months are a guaranteed $300 per month. Live and work with Goldmark and receive up to a 20% rent discount.

Job Duties

• Tour and present the property and available apartment homes with prospective residents and apply product knowledge to close the sale.
• Manage the leasing and renewal process from start to finish in accordance with company procedures and Fair Housing requirements.
• Conduct property, building, and apartment inspections to help ensure the attractive appearance, including picking up trash and reporting maintenance needs.
• Daily use of customer management systems to build relationships with prospective and current residents ensuring all communication is documented.
• Work side by side along with leadership and support teams as appropriate.
• Advertise and market properties daily by use of social media and other marketing platforms.
• Build and maintain long‑term relationships with residents by addressing and responding to requests, questions, and concerns, making referrals to manager or maintenance team members as appropriate.

Experience And Education

• A High School degree, GED or equivalent.
• Must have a valid driver’s license, vehicle and vehicle insurance.
• Prior experience in property management or a related industry is preferred, but not required.
• National Apartment Leasing Profession (NALP) or similar certifications are desirable.
• Strong sales skills and aptitude with confidence and drive to close the sale.
• Customer service experience and a strong customer service mind‑set.
• Self‑driven with an ability to manage time, multi‑task, and prioritizes responsibilities.
• Proficiency in Microsoft Suite including SharePoint, Word, Outlook and Excel is preferred.

Benefits

• Your PTO grows with you - the longer you're here, the more time you earn.
• Celebrate your commitment with work anniversary milestone time off and gift card.
• Up to 120 hours each year, plus 8 paid holidays.
• Recharge with 4 "YOU" Days (32 hours) and give back with 16 paid volunteer hours each year.
• Leadership development programs support your professional growth and career advancement.
• Choose from 3 medical plans, 2 dental plans, and vision coverage options.
• Receive an annual company HSA contribution to help with out‑of‑pocket costs.
• Build your future with a 401(k) plan offering up to a 5% company match (vested immediately after eligibility requirements are met).
• Access an Employee Assistance Program (EAP) plus a range of voluntary benefits and life insurance options.
• Income‑replacement benefits for qualifying life events.

Goldmark Property Management is an Equal Opportunity Employer (EEO) dedicated to building an inclusive and diverse workforce. Employment is contingent upon successful completion of a background check.