Leasing Specialist - Lavina Apartments

Milhaus; Noblesville (IN); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Health, Vision, & Dental insurance

401K Match

4 weeks accrued PTO

11 Paid Holidays

Tuition/Certification Reimbursement

Pet insurance

Job summary

Milhaus is seeking a Leasing Specialist to initiate and coordinate all phases of apartment leasing. The role supports the Property Manager to generate cash flow, positive resident relations, and retention across Milhaus properties.

The position requires strong sales experience, customer service skills, and a valid driver's license. You will interact with tenants, vendors, and internal teams while promoting community marketing initiatives and housing opportunities.

Qualifications

• Two years of progressively responsible sales related experience.
• High school diploma or equivalent.
• Valid Driver’s License; reliable private transportation.

Responsibilities

• Handle residency inquiries by phone and in person.
• Conduct apartment tours and take applications and deposits.
• Screen applicants and communicate acceptance or denial per policy.
• Assist with marketing surveys and promotional materials.
• Support Property Manager in daily property operations.

Skills

Sales experience

Customer service

Education

High school diploma or equivalent

Tools

MS Office

Data entry

Job description

Description

Milhaus is a national award-winning, vertically integrated multifamily developer, owner, and operator specializing in Class A residential assets. Formed through the spring 2026 merger of Milhaus and Sares Regis Group (SRG) Residential, the combined platform brings together more than 30 years of expertise in multifamily development, construction, and third-party property management across more than 20 major U.S. markets. Headquartered in Indianapolis, with offices in Newport Beach, California; Los Angeles; New York; Orlando, Florida; and Phoenix, Arizona., Milhaus SRG employs approximately 1,400 professionals dedicated to creating multifamily and mixed-use communities that positively impact neighborhoods. The combined platform manages more than 50,000 apartment homes, supports a development pipeline of more than $2.5 billion, and serves investors, clients, and residents with a high-touch, disciplined approach to real estate investment, development, construction, and management. For more information, visit www.milhaus.com

Position Summary:

The Leasing Specialist initiates and coordinates all phases of apartment leasing. The primary objective is to assist the Property Manager in generating satisfactory cash flow, positive resident relations and optimal resident retention. The Leasing Specialist will regularly communicate with all necessary Milhaus employees, outside vendors and other individuals as deemed necessary to fulfill the responsibilities of the position.

Key Job Duties and Responsibilities

• Performs all functions related to residency inquiries including telephone and in-person inquiries and maintaining records of the inquiries.
• Conducts apartment and general property tours, takes telephone inquiries, greets future residents, takes applications and deposits while verifying information, and follow-up of all future residents.
• Furnishes and explains written material and applications to prospective residents.
• Screens, interviews, and notifies applicants of their acceptance or denial as residents in accordance with company procedures, Equal Housing Opportunity (EHO) requirements and any applicable program regulations.
• Conducts marketing surveys and makes marketing recommendations based on an analysis of the surveys.
• Assists with composing flyers and other media material for use in promoting residency.
• Assists with creating and developing promotional ideas and materials.
• Assists the Property Manager in maintaining all aspects of property operations. The Property Manager will generally assign primary areas of responsibility (which may change over time), to ensure that the Leasing Consultant receives continual training in each aspect of operating the property.
• Ensures the office, business center, clubhouse, models, target apartments and market ready apartments are in perfect condition. Cleans, vacuums and dusts as needed. Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.
• Makes community contacts with employers, real estate agencies, and others as part of the corporate and community outreach program.
• Accepts checks, money orders and certified checks for daily deposits.
• Reports any property loss or liability-related incidents to the appropriate parties in a timely fashion.
• Reports any work-related injuries to the appropriate parties in a timely fashion.
• Complies with all local, state and federal regulations as well as all company policies and procedures
• Other duties as assigned by supervisor.

Requirements

• Minimum two years of progressively responsible sales related experience
• High school diploma or equivalent
• Valid Driver’s License
• Reliable private transportation
• Demonstrated excellence in producing promotional materials
• Ability to meet the public with courtesy, tact and poise
• Computer skills sufficient to enter daily operations data into the computer
• Knowledge of Equal Housing Opportunity (EHO) requirements and applicable program regulations

Benefits

• Health, Vision, & Dental insurance
• HSA account with employer match of $600/FSA for dependent care
• Short-Term Disability
• Company Paid Long-Term leave
• Disability and Life Insurance
• 401K Match
• 4 weeks accrued PTO
• 11 Paid Holidays
• 30% discounts on apartments
• Tuition/Certification Reimbursement
• Wellness Bucks Program
• Wellness Program and Competitions
• Paid Maternity & Paternity Benefits
• Employee Assistance Program
• Pet insurance
• More!

We stand as one team dedicated to transforming neighborhoods. Through transparency and collaboration, we empower our people to lead. Bikes are our allies, local food is our craving and entrepreneurship inspires us. First impressions are set by our energy and passion, not suits and ties. We embrace the changing ideal of what people call home.

Integrity. Execution. Innovation. Collaboration.

By joining us at our corporate office in downtown Indianapolis or onsite at one of our many properties, you’ll be provided the opportunity to grow your career and become part of a team that truly makes a difference.