Leasing Specialist - Engage Prospects & Show Homes

Pickering & Company Inc; Greensboro (NC); On-site; USD 22,000 - 36,000; Full time

Job summary

Pickering & Company Inc. is seeking a Leasing Consultant to serve as the first point of contact for prospects, show available homes, and promote the community’s features.

You will support management with tasks, respond to inquiries, and manage leads while ensuring the property is welcoming and well-maintained. The role requires strong communication and organizational skills, familiarity with leasing processes, and the ability to work weekends or events as needed.

Qualifications

• Customer-focused leasing experience preferred.
• Knowledge of Fair Housing regulations.
• Strong communication and organizational skills.

Responsibilities

• Stand and greet incoming guests, residents and prospects in a friendly and welcoming manner.
• Report to the Community Manager or the Assistant Manager when unavailable.
• Assist the Community Manager and Assistant Manager with delegated tasks.
• Report emergencies or resident complaints to a manager.
• Make sure that models are ready for showing.
• Ensure reception area is inviting, clean and smells pleasant.
• Respond to guest cards, inquiries and prospects with accurate info.
• Respond to leasing related emails and voicemails.
• Monitor leads from online advertising and social media and AppFolio.
• Know occupancy goals and property availability.
• Know property features and amenities.
• Perform Monthly Market Surveys.
• Maintain cleanliness and upkeep of assets and offices.
• Enter maintenance requests and work orders.
• Assist with processing applications for approval.
• Distribute welcome packages for new move-ins.
• Prepare marketing flyers and packets.
• Be available for weekends and events.
• Maintain punctual attendance and comply with policies.
• Know Fair Housing signage requirements and staff training.
• Communicate professionally with residents and team.
• Proficient in community software and systems; have reliable transportation and a valid driver's license.

Skills

Customer service

Communication

Sales/prospecting

Time management

Team coordination

Problem solving

Organizational skills

Tools

Microsoft Office

AppFolio

Paylocity

Microsoft Teams

Social Media platforms

Electronic lock features

eCourt Portal

Job description

Pickering & Company Inc. is seeking a Leasing Consultant to serve as the first point of contact for prospects, show available homes, and promote the community’s features.

You will support management with tasks, respond to inquiries, and manage leads while ensuring the property is welcoming and well-maintained. The role requires strong communication and organizational skills, familiarity with leasing processes, and the ability to work weekends or events as needed.