Leasing Specialist: Create Great Apartment Journeys

Apartment Managing Professionals; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Apartment Managing Professionals in Austin, TX is seeking a Leasing Specialist to greet prospective residents, showcase property features, and match needs with the perfect apartment. You will support the Community Director with daily operations, leasing activities, rent collection, financial reporting, and resident relations.

Your role includes maintaining a professional demeanor, promoting leasing incentives, updating online pricing/availability, and submitting weekly prospect reports.

Qualifications

• Minimum 2 years of leasing agent experience preferred.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office; ResMan experience preferred.
• Bachelor’s degree preferred; HS diploma required.

Responsibilities

• Greet prospective residents, effectively communicate the property’s features, and address inquiries in a professional manner.
• Maintain a courteous, approachable, and professional demeanor with prospective and current residents, as well as colleagues.
• Support the Community Director in managing daily property operations and addressing resident needs.
• Foster positive relationships with prospective residents by providing information and addressing inquiries.
• Ensure timely rent collection and accurate posting of payments.
• Oversee the eviction process for delinquent accounts, following legal requirements when applicable.
• Assess prospects’ living preferences and budget to match them with suitable apartment options.
• Promote available leasing incentives and discounted offers to prospective residents.
• Prepare and submit weekly prospect reports to the Community Director.
• Achieve and maintain a minimum closing ratio of 33%.
• Update online advertising platforms daily to ensure accurate representation of current pricing and apartment availability.
• Record and maintain a daily engagement score of 90-100% in Knock.
• Stay informed on local market trends and conditions to ensure competitive positioning.
• Ensure that recently vacated units are thoroughly cleaned and prepared for prospective resident viewings.

Skills

Communication

Sales experience

Microsoft Office

ResMan

Customer service

Multitasking

Education

High School Diploma

Bachelor’s degree preferred

Tools

ResMan

Job description

Apartment Managing Professionals in Austin, TX is seeking a Leasing Specialist to greet prospective residents, showcase property features, and match needs with the perfect apartment. You will support the Community Director with daily operations, leasing activities, rent collection, financial reporting, and resident relations.

Your role includes maintaining a professional demeanor, promoting leasing incentives, updating online pricing/availability, and submitting weekly prospect reports.