Leasing Specialist: Convert Tours into Homes

VennPoint Communities; Deerfield (IL); On-site; USD 32,000 - 48,000; Full time

Job summary

VennPoint Communities is seeking a Leasing Professional to market and lease apartment homes while building strong relationships with residents. The role emphasizes exceptional customer service, sales acumen, and knowledge of rental policies and Fair Housing Laws.

You will report to the Property Manager and collaborate with teams across the community. The position requires the ability to handle tours, lease preparation, and coordination of resident events, with a focus on accurate data entry and

Qualifications

• High school diploma or GED or equivalent experience.
• At least 1 year in customer service or leasing.
• Mamiliar with Illinois leasing rules and Fair Housing knowledge.

Responsibilities

• Market and lease apartment homes to prospects.
• Provide excellent customer service to residents and prospects.
• Present property features and tour path professionally.
• Convert inquiries into tours and leases; manage follow-ups.
• Enter guest information into property management software accurately.
• Prepare lease paperwork and move-in information.
• Address resident concerns and coordinate maintenance requests.
• Support marketing efforts and outreach to drive leads.
• Plan and attend resident events to foster community engagement.
• Create social content to promote the community.

Skills

Customer service

Communication

Team collaboration

Basic computer skills

Math basics

Microsoft Office

Entrata experience

Education

High school diploma or GED

Tools

Entrata

Property management software

Microsoft Office

Job description

VennPoint Communities is seeking a Leasing Professional to market and lease apartment homes while building strong relationships with residents. The role emphasizes exceptional customer service, sales acumen, and knowledge of rental policies and Fair Housing Laws.

You will report to the Property Manager and collaborate with teams across the community. The position requires the ability to handle tours, lease preparation, and coordination of resident events, with a focus on accurate data entry and