Leasing Specialist - Agave Ranch

The-Garrett-Companies; Glendale (AZ); Vor Ort; USD 23.000 - 32.000; Vollzeit

Zusammenfassung

The Garrett Companies in Glendale, AZ is seeking a leasing professional for a new lease-up community. You will execute marketing, leasing and renewal strategies, respond to leads, conduct tours, and guide residents through the full move-in process.

Proficiency with Entrata and strong customer service are important. The role may require occasional travel and weekend work, with a focus on delivering exceptional resident experiences.

Qualifikationen

• Passionate about delivering an unparalleled customer experience and developing customer service skills.
• Extensive customer service and a minimum of 1 year leasing experience with new construction/lease-ups.
• Must be consistently detail oriented.
• Ability to recognize personal shortcomings and improve.
• Familiarity with or ability to quickly learn property software (Entrata) and Microsoft Office.
• Punctuality and reliability are essential.
• Willingness to undergo background checks and drug screening.

Aufgaben

• Execute marketing, leasing, and renewal strategies to achieve occupancy goals for a new lease-up community.
• Assist with community marketing efforts to drive traffic of prospective residents.
• Respond to leads via phone, email, and internet to schedule tours and increase conversions.
• Conduct tours, assess needs, and tailor leasing approaches to close more leases.
• Stay informed on local market trends and competitors to remain a knowledgeable resource.
• Maintain resident files and lease paperwork through Entrata and ensure compliance.
• Guide new residents through the full leasing/move-in process, including rent/deposit collection.

Kenntnisse

Customer service

Leasing experience

Detail oriented

Self-awareness

Punctuality

Background check readiness

Tools

Entrata

Microsoft Office

Jobbeschreibung

The Garrett Companies Career Opportunities

Show Map

• Location 10060 West Desert River Boulevard,Glendale, AZ, 85305,United States
• Base Pay $20.00 / Hour

Description

Duties and Responsibilities

• Execute marketing, leasing, and renewal strategies to achieve occupancy goals for a new lease-up community.


• Assist with community marketing efforts to build awareness and drive traffic of prospective residents.


• Respond to phone, email, and internet leads, using proven sales techniques to schedule tours and increase conversions.


• Conduct tours, assess prospects' needs, and tailor the leasing approach to close more leases.


• Stay informed on local market trends, rent levels, amenities, and competitors to remain a knowledgeable resource.


• Demonstrate The Garrett Companies' customer-first philosophy in every interaction with residents and prospects.


• Manage all leasing paperwork and data entry through Entrata; maintain complete and compliant resident files.


• Guide new residents through the full leasing and move-in process, including lease execution, rent/deposit collection, and orientation.


• Proactively initiate renewal efforts 120+ days prior to lease expiration, reinforcing the value of staying in the community.


• Promote positive resident relations through responsiveness, professionalism, and a commitment to service.


• Receive and triage maintenance requests, creating work orders and coordinating resolutions.


• Monitor property appearance and safety concerns, reporting issues promptly.


• Participate in required training and development activities, including occasional travel and weekend work.


• Other duties as assigned.

Qualifications and Requirements

• Passionate about creating an unparalleled customer experience and relentless in the development of your customer service skills.


• Extensive customer service and aminimum of 1 yearleasing experience with new construction and lease-ups.


• Must be consistently detail oriented.


• Ability to recognize personal shortcomings.


• Working knowledge or ability to quickly learn property software (Entrata), Microsoft Office, NALP preferred.


• Arrive to work on time.


• Must pass background check and drug screening.

Pre-Qualifications (these are the most important items)

• Able to work in unison with a team.


• Takes full responsibility for actions and works collaboratively to find solutions.


• Coachable.


• Ability to listen and understand intents and goals.


• Relentless problem-solving skills.


• Ability to think 2+ steps ahead and anticipate what comes next.


• We are all broom pushers. Must be willing to work and support at all levels.


• We are trend setters and standards breakers. Our intent is to consistently pursue excellence, must think creatively and innovatively.


• Demonstrates alignment with our Core Values: Excellence, Sense of Duty, Accountability, Teamwork, Courage, Honesty & Integrity, The Golden Rule, and Caring for All People.

Physical Demands

• Ability to climb up to four flights of stairs to access apartments.


• Ability to walk several acres to tour community.


• Some lifting; up to 25lbs.


• Ability to sit or stand for long periods at a time.

Ongoing Training

• Membership to professional organizations and continuing education is supported by Garrett Residential and The Garrett Companies.