Leasing Specialist

Tailwind Group, Inc.; Starkville (MS); On-site; Full time

Job summary

An established industry player is seeking a Leasing Specialist to join their dynamic team in Starkville. This role is pivotal in driving occupancy through exceptional customer service and innovative marketing strategies. You will engage with prospective residents, conduct property tours, and contribute to community events, all while embodying the company's core values of entrepreneurship, versatility, responsiveness, innovation, and integrity. With a focus on professional growth and a supportive work culture, this opportunity offers a chance to make a real impact in a vibrant community. If you are passionate about real estate and customer engagement, this position is perfect for you.

Benefits

Medical, Dental, & Vision Insurance

17 Days of PTO

401(k) with company matching

On-the-job training

Paid Parental Leave

9 Paid Holidays

Qualifications

• Associate Degree or 1+ years of experience in student housing required.
• Strong communication and organization skills are essential.

Responsibilities

• Assist in marketing efforts and ensure maximum occupancy of the community.
• Provide excellent customer service to residents and prospects.

Skills

Customer Service

Sales Skills

Communication Skills

Organization Skills

Teamwork

Education

Associate Degree in Sales, Marketing, or Business Administration

Tools

Entrata

Microsoft Office (Excel, Word, PowerPoint, Outlook)

Job description

Description

Tailwind Group capitalizes on real estate opportunities in acquisition, development, and management. Our team is uniquely qualified to provide full-scope expertise, ensuring lasting and sustainable environments. We are committed to creating and supporting a workplace culture that is versatile, innovative, and the best in our market. We strive for every team member to operate by our five core values—in doing so, they are affecting a positive change in their respective communities. Attracting and retaining the most talented and passionate individuals in our industry is an everyday objective at Tailwind Group. We would love for you to join our team!

The Position: The Leasing Specialist is primarily responsible for assisting in the sales and marketing strategy for the leasing department to ensure maximum occupancy of the community. A successful Leasing Specialist will provide high-quality customer service to our residents, focus on selling the community to all prospective residents, and understand this role is critical to the reputation of the property.

The Property: The Quarters Starkville is a unique community consisting of 156 units at 480 beds, designed with Mississippi State University students in mind.

The full-time schedule for this position is:

• Tuesday - Friday: 9:00am - 6:00pm
• Saturday: 9:30 am - 4:00 pm

The compensation range for this position is $14.00 - $16.00/hour plus bonus potential. This range is determined by current market data based on the position requirements and complexities. Final offers of employment will be based on multiple factors including candidate education, skills, experience, and location.

Benefits & Perks

We strive to provide our employees with the most competitive benefits package in the industry. A few of those benefits and perks include:

• Medical, Dental, & Vision Insurance for employees and their families
• 17 Days of PTO in your first full year + 9 Paid Holidays
• 401(k) with company matching
• On-the-job training and career development
• Paid Parental Leave

Responsibilities & Duties

• Model and cascade Tailwind Group’s five core values: Entrepreneurial, Versatile, Responsive, Innovative, and Integrity.
• Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
• Participate and assist with the execution and development of marketing efforts on campus and in the community, customer appreciation events, and other special events.
• Answer incoming phone calls, drop-ins, and email inquiries professionally and handle them accordingly.
• Act as a lead salesperson when the Leasing Manager is offsite by conducting all tours, responding to leasing inquiries, and completing follow-ups with the prospective residents.
• Be an expert on current market conditions, trends, and local competitors.
• Monitor community, clubhouse, amenities, and other common areas for superior curb appeal, general cleanliness, and organization.
• Assist the Leasing Manager with posting updates and communication through social media.

Requirements

• Associate Degree in Sales, Marketing, Business Administration, or related field, and/or one or more years of progressive experience in student housing.

Knowledge, Skills, & Abilities

• Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously.
• Possess strong administrative, organization, and communication skills.
• Be a self-motivated individual and excel at working in a team environment.
• Understand standards of property management including Fair Housing laws, Tenant/Landlord rights, and general real estate principles.
• Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook.
• Experience with Entrata software is preferred.

This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer.