Leasing Specialist

Worcester Communities; St. Louis (MO); On-site; USD 25,000 - 29,000; Full time

Job summary

Worcester Communities in St. Louis is seeking a Leasing Specialist to be on the front lines, representing our communities and converting prospects into residents while highlighting our value.

You’ll conduct property tours, manage applications, and use Entrata (preferred) to track leads and occupancy goals, with a strong emphasis on customer service and closing deals to support our growth.

Qualifications

• Minimum 1–2 years in customer service or sales, preferably in multi-family residential management.
• High school diploma required; an associate degree is preferred.
• Proficiency with MS Office or Google Workspace is expected.

Responsibilities

• Be a closer by effectively communicating and persuading prospects to become residents.
• Drive occupancy goals by executing sales and marketing strategies to increase traffic.
• Create value by addressing resident needs and showcasing community advantages.

Skills

Persuasive communication

Results-oriented

Customer focus

Strong work ethic

Adaptability & initiative

Team player

Education

High school diploma or equivalent

Associate's degree preferred

Tools

MS Office / Google Workspace

Job description

• Location 1519 Tower Grove Avenue,St. Louis, MO, 63110,United States
• Base Pay $18.00 - $21.00 / Hour
• Employee Type FT Non-Exempt
• Required Degree High school
• Manage Others No

Description

Worcester Investments is a family-owned and operated real estate investment company based in Kansas City, Missouri. After being founded in 2006, the family business began acquiring rental property in Oregon, where they lived. In 2007, Worcester Investments expanded into the Midwest through a real estate connection and has continued to grow steadily each year.

Today, Worcester Communities oversees 3,000+ units across multiple cities, a testament to their strategic vision. Join us on our journey to redefine multifamily living and maximize investor returns.

Whew! Still with us? Cool. Let’s talk about where you’d fit in:

Are you a natural influencer? Do you thrive in a fast-paced environment where you can showcase your ability to connect with people, drive results, and achieve ambitious goals? If so, the Leasing Specialist position at Worcester Communities is the perfect platform for you.

As our Leasing Specialist, you'll be on the front lines, representing our communities and using your persuasive talents to attract new residents. You'll build relationships, highlight the value we offer, and close deals. This is more than just a job; it's a chance to shine, exceed targets, and contribute directly to our growth.

What You'll Do:

Be a Closer: Utilize your exceptional communication and persuasion skills to convert prospects into residents.

Drive Traffic and Achieve Occupancy Goals: Implement sales and marketing strategies to boost property traffic and consistently achieve budgeted occupancy.

Create Value and Exceed Expectations: Anticipate prospective residents' needs, address their concerns, and showcase the unique advantages of our communities.

Build Relationships: Provide outstanding customer service to residents, vendors, and team members, fostering a positive and engaging community environment.

Master the Leasing Process: Conduct property tours, assist with applications, prepare lease paperwork, and ensure a smooth leasing experience.

Utilize Technology: Effectively use property management software (Entrata preferred) to manage leads, track data, and streamline processes.

Contribute to Marketing and Events: Assist with marketing surveys, social media, and resident events to enhance community engagement.

What You'll Bring:

Persuasive Communication Skills: You have a natural ability to connect with people, influence decisions, and close deals.

Results-Oriented Mindset: You're driven to achieve and exceed goals, with a focus on maximizing property traffic and occupancy.

Customer Focus: You're passionate about providing exceptional service and building strong relationships with residents.

Strong Work Ethic: You're reliable, accountable, and committed to meeting deadlines and following through on commitments.

Adaptability and Initiative: You thrive in a dynamic environment, take initiative, and effectively prioritize tasks.

Team Player: You collaborate effectively with team members to achieve shared goals.

High school diploma or equivalent (Associate's degree preferred)

1-2 years of customer service or sales experience (multi-family residential management preferred)

Proficiency in Microsoft Office or Google Business Suite

Why Worcester Communities?

Unleash Your Potential: This is a fantastic opportunity to showcase your persuasive talents and make a significant impact on our community's success.

Growth and Development: We're committed to investing in your professional growth through training and development opportunities.

Dynamic and Rewarding Environment: Enjoy a fast-paced, challenging, and rewarding work environment where your contributions are valued.

Be Part of Our Vision: Join a company with a clear strategic vision and be a key player in our continued expansion and success.

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change. Reasonable accommodations will be made for qualified individuals with disabilities.

Join Worcester Communities and Shape the Future of Our Communities!