Leasing Specialist

Landmark Property Services Inc; Richmond (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bonus incentives

Growth opportunities

Team-oriented environment

Free medical and dental

Job summary

Landmark Property Services Inc is seeking a Leasing Specialist to support a busy apartment community. This role suits someone with leasing, sales, or customer service experience who is energetic, professional, and results-driven.

Responsibilities include marketing, touring residents, processing leases, handling move-ins/outs, rent collection, and maintaining resident records while ensuring the property is clean, safe, and well‑maintained. Weekday and some Saturday shifts required.

Qualifications

• Experience in leasing, sales, or customer service.
• Strong sales and communication abilities, both verbal and written.
• Availability to work weekdays and some Saturdays.
• Proficiency with Microsoft Office and basic computer systems.

Responsibilities

• Market and promote apartment homes to achieve maximum occupancy.
• Tour prospective residents and follow up on leads.
• Prepare, process, and review leases and related documentation.
• Handle move-ins, move-outs, and lease renewals.
• Collect rent and assist with delinquent accounts under supervision.
• Maintain resident files, ledgers, and cash receipt records.
• Answer phones and perform general office duties.
• Ensure the community is clean, safe, and well‑maintained.
• Adhere to policies, budgets, and Fair Housing laws.

Skills

Customer service

Sales

Communication

Availability weekdays & Saturdays

Microsoft Office

Tools

RealPage

Job description

We are hiring a self‑motivated, personable, and customer‑focused Leasing Specialist to support the day‑to‑day operations of a busy apartment community. This role is ideal for someone with leasing, sales, or customer service experience who is energetic, professional, and results‑driven.Schedule: Weekdays and some Saturdays requiredWhat We OfferPositive, team‑oriented work environmentQuarterly and annual incentive bonus structureOpportunity to grow within the property management industryFREE medical and dental optionsKey ResponsibilitiesMarket and promote apartment homes to achieve maximum occupancyTour prospective residents and follow up on leadsPrepare, process, and review leases and related documentationHandle move‑ins, move‑outs, and lease renewalsCollect rent and assist with delinquent accounts under the direction of the Property ManagerMaintain resident files, ledgers, and cash receipt recordsAnswer phones and perform general office and administrative dutiesMake money deposits in accordance with company policyBuild positive relationships with residents and provide outstanding customer serviceEnsure the community is clean, safe, and well‑maintainedAdhere to company policies, accounting procedures, budgets, and Fair Housing lawsReport accidents, emergencies, or safety concerns immediatelyMaintain a strong safety mindset, including proper use of PPE when requiredPerform additional duties as assignedPosition GoalsDeliver exceptional customer serviceMaintain strong resident relations and trustAchieve maximum occupancy with minimal vacancy and credit lossOperate within established budgets and company guidelinesLandmark is an Equal Opportunity Employer and Drug‑Free WorkplaceOutstanding customer service skillsPrior leasing experienceStrong sales and communication skills (verbal and written)Proficiency with Microsoft Office and general computer systemsAvailability to work weekdays and SaturdaysAbility to pass background and drug screeningExperience with RealPage property management software is a plusPhysical RequirementsThis position requires frequent mobility, including:Ability to walk the property, climb stairs, and tour apartmentsLifting up to 50 pounds, bending, reaching, and standing for extended periodsAbility to communicate effectively with residents, team members, vendors, and management