Leasing Specialist

Weidner Apartment Homes; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with company 4%

Leasing commissions and bonuses

Vacation and sick time accrual

Employee apartment discount

Continuing education reimbursement up

Paid holidays

Uniforms provided

Job summary

Weidner Apartment Homes in Phoenix, AZ is seeking a Leasing Specialist with a strong sales mindset and a passion for delivering exceptional resident service. You will drive leasing and renewal goals, coordinate tours, ensure apartments are rent-ready, and present community amenities to prospective residents.

Key duties include managing inquiry traffic, processing applications promptly, tracking performance, and staying informed about market competitors.

Qualifications

• 2+ years of property management experience required.
• Prior customer service experience required.
• Ability to work in a fast-paced environment and contribute daily.
• Microsoft Office productivity tools and Yardi/Paycom experience preferred.

Responsibilities

• Walk marketing tour path, show apartments and promote community.
• Coordinate daily activities, manage traffic and responses.
• Process applications promptly and follow up with applicants.
• Maintain market-ready apartments and amenities to Weidner standards.
• Input leasing data and monitor leasing performance against goals.

Skills

Property management experience

Customer service

Detail oriented

Team player

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Yardi

Paycom

Job description

MiradorPosition Summary:As a Leasing Specialist, you have a genuine interest in building positive connections and have an exceedingly strong aptitude for sales and marketing. This role is for responsible for understanding, executing and achieving the leasing and renewal goals for their specific community. It is imperative that this position pays particular attention to the price, promotion, and presentation of the community. A successful Leasing Specialist is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.Primary Responsibilities:Walk marketing tour path, open target viewing apartments, ensure clean and rent ready apartments, model homes and community amenitiesEffectively coordinate daily activities through the management of People, Product, Price and PromotionExercise discretion and independent judgment in the daily marketing and advertising functions of the community to enhance performanceManage effectiveness of mini model items, placement, and presentationManage the timely responses of resident and prospective resident calls and emails; Monitor and verify traffic in queue is responded to dailyRespond to resident and prospective resident calls and emails promptly in the morningAnswer incoming calls, convert phone calls into walk in traffic, set viewing appointments; Ensure all leasing traffic is recorded and input dailyTour prospective residents with energy and enthusiasm the Weidner wayEnsure successful leasing by facilitating the application process at the end of the tourMaintains strong competitive leasing closing ratioReview and process all applications immediately upon receiptTimely and respectful communication with applicants upon receiving resultsFollow Weidner Move In Experience with all approved applicantsMaintain and follow up on traffic in queueOversee completion of market analysis and shop competitive properties at least monthly; Implement marketing and leasing strategies dailyMaintain in depth knowledge of the community, residents, and competitor properties at all timesMeet with Community Director regularly to review leasing performance and goals, to improve leasing initiatives and strategyActively manage lease renewals in a timely manner and develop retention programEnsure market ready apartments, common areas and amenities are clean and maintained daily to Weidner’s quality standardsBenefits & PerksAt Weidner Apartment Homes, we value our team members and offer a comprehensive benefits package designed to support your health, financial well-being, and career growth. Eligible on-site employees enjoy:Health & WellnessMedical, Dental, and Vision InsuranceEmployer-paid Basic Life InsuranceEmployee Assistance Program (EAP) providing confidential support for personal, financial, and legal matters; up to three sessions at no costFinancial Benefits401(k) Retirement Plan with company match of up to 4% of your eligible incomeOpportunities to earn leasing commissions and/or semi-annual performance-based bonuses (position dependent) tied to community performanceTime Away from WorkVacation accrual, with no usage waiting period upon accrualSick time accrual, with accrued time usage eligibility after 60 days of employmentNine company-designated paid holidays annuallyHousing BenefitsEmployee apartment discount available at Weidner communities, subject to availability and community guidelinesWorkplace SupportCompany-provided maintenance uniformsCareer DevelopmentContinuing education reimbursement program after 1 year of employment, up to $2,500 per year for approved courses or certificationsOpportunities for professional growth and advancement within a nationally recognized property management companyJoin Weidner Apartment Homes and become part of a team that values your contributions and invests in your success.Qualifications:2+ years of property management experience requiredPrior customer service experienced requiredComplete tasks in a safe and efficient mannerAbility to work in a fast-paced environment with strong motivation to learn & contribute on a daily basisAble to give professional directions clearly in person, over the phone, email, and textExperienced in Microsoft products preferred (Word, Excel, PowerPoint and Outlook)Yardi and Paycom experience preferred; Willing and able to learn new software programsFollow Weidner’s Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal lawsPrompt, regular attendance; wear company dress code / uniform & maintain professional appearance at all timesWork effectively and cooperatively in a team environment and/or independentlyAbility to work outside of normal scheduled hours as neededWilling and able to be assigned to other Weidner properties as neededWorking knowledge of English; detail oriented, well organizedMust agree to a criminal background check and sign an agreement for voluntary drug testingMust have access to personal vehicle and/or reliable transportation, at all timesDriver’s license, vehicle and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work