Leasing Specialist

At Home Apartments, LLC; Minnetonka (MN); On-site; USD 21,000 - 28,000; Part time

Job summary

Hopkins & Minnetonka (Chasewood Gates, The Chase at Nine Mile Creek) is seeking a Part-Time Leasing Specialist to market and rent apartments while building relationships with prospects and residents. This role is the first point of contact for inquiries, requiring a friendly, service-oriented approach.

The position offers 20–25 hours per week with weekend availability. Prior leasing or sales experience is preferred, and strong communication, organization, and computer skills are essential.

Qualifications

• 1-2 years customer service and/or sales experience.
• Strong attention to detail.
• Strong organizational and communication skills.
• Proficient computer skills, including Microsoft Word and Excel.
• Fluent in English with clear written and verbal communication.
• High School Diploma or GED required.

Responsibilities

• Answer questions from prospects and residents promptly by phone or email.
• Provide apartment tours to prospects.
• Assist in rental applications and lease packet assembly.
• Participate in move-in process by signing leases and distributing keys.
• Support property manager in daily property operations.
• Assist in move-out process and collect keys from departing residents.
• Communicate maintenance needs to the Property Manager.

Skills

Customer service

Sales experience

Interpersonal skills

Attention to detail

Organizational skills

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Hopkins & Minnetonka (Chasewood Gates, The Chase at Nine Mile Creek) - Our Chasewood Gates & The Chase at Nine Mile Creek Apartments are communities that feel more like estates than apartments. They are located in Minnetonka with the convenience of a 20-minute commute to Minneapolis. Surrounded by woods and tucked away in nature, the on-site amenities for our residents rival those of any club. These are a few of the reasons why residents love living here and now you can be a part of the Chasewood/Chase family too!

Hours

Part-Time

• 20-25 hrs/wk
• Sundays 10 AM - 4 PM (as needed)

JOB SUMMARY

Are you looking for a career path that offers flexibility, the opportunity to engage with new people, and a fun atmosphere? If so, this might be the fit for you! The Leasing Specialist is responsible for effectively marketing and renting apartments while nurturing relationships with prospective and current residents. As the first point of contact for prospects and residents, this role is focused on providing exceptional customer care and goal resolution. The successful candidate must possess a passion for working with people and an outgoing personality. Past leasing experience preferred.

PRINCIPAL RESPONSIBILITIES

• Act as the first point of contact for any questions or concerns prospective or current residents might have, answering and returning phone calls and emails promptly and courteously.
• Provide prospective residents with informative, friendly, apartment tours.
• Assist in rental application processing and lease packet assembly.
• Participate in the new resident move-in process - signing leases and distributing keys to new residents.
• Assists Assistant Property Managers and Property Manager in evaluating and maintaining overall property operations.
• Participate in the resident move-out process, collecting keys and forwarding address information from departing residents.
• Communicate maintenance requests or urgent needs to Property Manager and Maintenance Coordinator.

QUALIFICATIONS

Experience

• 1-2 years customer service and/or sales experience

Skills and Abilities

• Strong attention to detail
• Strong organizational skills
• Strong interpersonal communication skills
• Demonstrated and proficient computer skills, including Microsoft Office suite (Word, Excel), Internet, Email
• Fluent in English; Clear, understandable verbal and written communication; Proper use of grammar and spelling.

Required Education and Training

• High School Diploma or GED required.

Other Requirements

• Regular and consistent attendance.
• Reliable transportation.
• Valid driver's license and current auto insurance.
• Availability to work weekends and on the first and last day of each month.