Leasing Specialist

Solhem Companies; Minneapolis (MN); On-site; USD 40,000 - 52,000; Full time

Job summary

Solhem Management Company in the Twin Cities seeks a Leasing Specialist to serve as a brand ambassador for residents and prospective residents. You will conduct in-person and virtual tours, professionally present the community and apartments, highlight features and policies, and respond promptly to inquiries.

You will collaborate with the Property Manager to close touring leads and drive occupancy. This full-time role follows a 10am-6pm schedule, with weekend work as needed.

Responsibilities

• Leasing apartments: conduct in-person and virtual property tours for prospective residents; present the community and apartments, highlighting features and policies; respond to leasing inquiries via phone, email, and in person; close touring leads with guidance from the Property Manager.

Job description

Solhem Management Company is a leading multifamily property management firm in the Twin Cities. With more than 15 years of local market expertise, Solhem currently manages over 2,300 units across 11 communities in Minneapolis and Edina.

Leasing Specialist

Role

The Leasing Specialist serves as a brand ambassador, embodying the Solhem spirit in all interactions with residents and potential residents.

Reporting

The Leasing Specialist reports to the Property Manager.

Schedule

Full-time, typically 10am-6pm Monday-Saturday and/or Sunday if business levels require, with one weekday off

Essential Responsibilities

Leasing Apartments

• Conduct in-person and virtual property tours for prospective residents.
• Professionally present the community and specific apartments, highlighting features, benefits and policies of the property.
• Respond promptly to leasing inquiries via phone, email, and in person.
• Effectively close touring leads at a percentage determined through the collaborative assessment of you and the Property Manager, taking into account factors such as traffic, market conditions, and overall leasing performance.

Marketing & Market Research

• Perform monthly website and ILS audits.
• Collect and update market comparable data.
• Tour neighboring properties to gather market intelligence.
• Maintain knowledge of market conditions.
• Provide insights and share ideas to help the property achieve occupancy goals.
• Assist with monthly social media content creation with Senior Leasing Specialist and Marketing Manager for assigned assets

Resident Relations & Retention Efforts

• Address resident questions and concerns professionally.
• Assist Property Manager with management tasks as requested, such as package management, property walks, arranging fresh flowers, etc.
• Foster positive relationships with current and prospective residents.
• Assist with targeted resident retention efforts, including organizing community events.
• Strive to exceed resident satisfaction by bringing Solhem Hospitality TM to all interactions.

Maintaining Property Standards

• Ensure that all properties meet the Solhem standard by maintaining the curb appeal, office, amenities, model apartment, and vacant apartments in pristine condition for tours
• Complete administrative, cleaning and/or general labor duties as requested by the Property Manager.
• Stage the model and common areas with design expertise to reflect and represent the Solhem brand.

Maintain compliance with legal and fair housing standards

This list is not comprehensive and responsibilities may change or be added at any time.