Leasing Specialist

Waterton; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Waterton is seeking a Leasing Specialist to join their team in Los Angeles. This role requires a strong focus on customer service and sales to enhance resident experiences. You will be responsible for conducting tours, processing applications, and maintaining community standards. Waterton offers competitive pay, a full suite of benefits, and opportunities for professional growth in a supportive environment.

Benefits

Medical, Dental, Life, Disability insurance

401K + match

Generous paid time off and volunteer time off

12 weeks paid parental leave

Tuition reimbursement opportunities

Qualifications

• Minimum one-year sales or customer service experience is a plus.
• Ability to work well with others in a team environment.
• Ability to multi-task and adapt in a fast-paced work environment.

Responsibilities

• Sell and renew residential apartment leases and conduct tours.
• Provide exceptional customer service to residents and prospects.
• Process rental applications and prepare lease packages.

Skills

Sales

Customer service

Teamwork

Multi-tasking

Education

High school diploma or equivalent

Job description

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About Waterton

Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For over 25 years Waterton remains passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall we are a collection of people who strive daily to “find the good and leave it better”.

About Waterton

Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For over 25 years Waterton remains passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall we are a collection of people who strive daily to “find the good and leave it better”.

Job Summary

As a Leasing Specialist, you will sell and renew residential apartment leases, tour the community, follow up with prospective residents, and prepare lease packages. Above all, you will have a strong drive to close the sale, exceed resident expectations by providing exceptional customer service, and build and/or maintain a true sense of community.

Your Impact And Job Responsibilities

• Generate interest in the community by effectively answering questions, conducting tours, following up with prospective residents, and executing sales closing techniques successfully.
• Provide exceptional customer service to current and prospective residents. Engage current residents through ongoing programs and events designed to increase satisfaction and minimize turnover.
• Ensure leasing office, models, vacant units and common areas meet readiness standards.
• Process all rental applications for approval and prepare lease packages, while ensuring resident and customer information is properly documented and protected.
• Maintain detailed knowledge of local market and conditions, and assist in developing marketing plans that incorporate advertising, internet, outreach marketing and referrals to increase visibility of the community.
  
  

What You’ll Bring- Desired Skills And Experience

• Ability to work well with others in a team environment
• Ability to multi-task and adapt in a fast-paced work environment
• High school diploma or equivalent
• A minimum of one-year of sales or customer service experience is a plus!
  
  

Benefits

At Waterton, we recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of benefits including:

• Competitive hourly compensation, leasing bonuses, and incentive program participation
• Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance
• 401K + match
• Generous paid time off, volunteer time off, and paid holidays
• Industry leading 12 weeks paid parental leave
• A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement
• Commitment to job and career advancement
  
  

Typical Base Pay Range: $17.50 - $21.50 per hour, plus bonus program participation

This pay range is base pay only and does not include any additional compensation or bonuses that this position may be eligible for. The pay range is approximate and the actual pay may vary depending on related work experience, certifications, education, and other job related factors.

Waterton welcomes all.

Waterton is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider for employment qualified applicants with arrest and conviction records.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

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