Leasing Specialist

Theuniversityunion; Jersey City (NJ); On-site; USD 35,000 - 58,000; Full time

Job summary

Theuniversityunion in Jersey City, NJ is seeking a Housing Program Administrator to assist eligible low-income seniors and families in the Housing Choice Voucher Program under HUD regulations.

Under the supervision of the Housing Choice Voucher Program Director, you will manage occupancy, leasing, and general eligibility tasks, coordinate portability processes, and ensure compliance with federal and local policies while engaging with landlords and clients.

Qualifications

• Four (4) or more years of experience in HUD's Housing Choice Voucher Program, as well as, a strong working knowledge of interpreting and applying Local policy and Federal regulations.
• Excellent customer service and interpersonal skills; ability to handle inquiries from diverse stakeholders.
• Ability to organize workload, prioritize deadlines, and work with minimal supervision.

Responsibilities

• Occupancy: coordinate waiting list openings, verify preference status, determine eligibility, briefings, rent calculations, voucher issuance, and referrals for investigations.
• Leasing: conduct inspections, determine rent reasonableness, negotiate rent, calculate HAP, contract with landlords, promote programs.
• General: respond to inquiries, ensure compliance, support portability invoicing, and coordinate intake portability processes.

Skills

Customer service

Organizational skills

Attention to detail

Team player

Communication

Education

High school

Job description

• Location 400 U.S. 1,Jersey City, NJ, 07306,United States


• Base Pay $35,000.00 - $57,500.00 / Year


• Job Category AS


• Employee Type Hourly Full Time


• Required Degree High school


• Manage Others Yes

Contact information

• Email [e-mail]

Description

DEFINITION:

Under the direct supervision of the Housing Choice Voucher Program Director, performs the required administrative work to assist eligible low income senior and family households to participate in the Housing Choice Voucher Program; understands and applies the regulations and processes associated with the administration of Housing Choice Voucher Program and similar subsidized housing programs funded by the United States Department of Housing and Urban Development (HUD), does related work as required.

ESSENTIAL RESPONSIBILITIES:

Occupancy Section

• In compliance with federal regulations and local policy, staff in Occupancy coordinate opening of the waiting list, verify preference status, determine initial and ongoing eligibility, conduct program briefings, calculate potential rent payments, issue housing choice vouchers, refer potential program abuse for investigation, and execute repayment agreements.

Leasing Section

• In compliance with federal regulations and local policy, staff in Leasing conduct initial and Annual Housing Quality Standards inspections of rental units, determine rent reasonableness, negotiate and approve rent amounts, calculate Housing Assistance Payments (HAP), execute HAP contracts with landlords and promote Jersey City Housing Authority rental assistance programs in an effort to generate landlord interest and participation.

Special Housing Programs

• In compliance with federal regulation and local policy, staff in Special Housing Programs perform similar tasks as those in the aforementioned sections for specialized programs and functions including, but not limited to, the following: Family Unification, Veteran Affairs Supportive Housing, and Non-Elderly Disabled Housing, Mainstream and portabilities.

GENERAL RESPONSIBILITIES:

• Provides initial and ongoing determinations of eligibility, Housing Quality Standards inspections and execution of HAP Contracts


• Responds to inquiries from a variety of sources


• Collaborates with counsel regarding records requests, policies, procedures, practices and litigations


• Provides technical support for administrative and operational functions such as ensuring compliance.


• Assists the Finance Portability Department with portability billings.


• Coordinates all activities involving the intake portability process inclusive of initiating and receiving portability billings for the Housing Choice Voucher (HCV) Department.

POSITION REQUIREMENTS &QUALIFICATIONS:

A. Education/Experience

• Four (4) or more years of experience in HUD's Housing Choice Voucher Program, as well as, a strong working knowledge of interpreting and applying Local policy and Federal regulations

B. Skills

The ideal candidate will be customer-focused with strong organizational skills, attention to detail, and a positive, cooperative, team-player attitude. Skills characterized by the following types of behaviors:

• Anticipates and acts to avoid a future problem


• Reacts quickly and positively to customer and co-worker inquiries


• Puts the highest priority on accomplishing objectives


• Takes responsibility for one's own actions


• Ensures fair share of work is completed


• Appropriately shares credit for work and ideas with co-workers

In addition to the above, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies:

Leadership Skills

• Conduct staff development and provide technical guidance


• Demonstrate ethical behavior and respect for others


• Embrace continuous learning and be receptive to change


• Work independently with minimal supervision

Customer Service

• Accurately apply regulations and/or policy and follow procedures to solve challenges


• Provide the highest quality service to the public by addressing concerns timely, accurately and professionally

Technical Expertise

• Possession of housing industry knowledge


• Ability to interpret, understands, apply and explain housing laws, regulations, policies, etc.


• Compose documents, procedures, correspondence and reports that are technically accurate


• Collection, aggregation, calculation and analysis of complex data

Analysis & Problem Solving

• Take initiative to identify and solve problems


• Compile facts, data and input prior to making important decisions


• Act decisively and demonstrate good judgment

Organization & Planning

• Organize, plan and structure workload(s) in a manner, which maximizes productivity while ensuring excellent quality


• Prioritize workload(s) in accordance with deadlines and Department/County goals/initiatives


• Manage time efficiently

Oral & Written Communication

• Effectively communicate orally and in writing


• Communicate technical and complex information in a clear and easy to understand manner


• Compose complex correspondence and reports for a wide-range of audiences


• Create and conduct informative presentations

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally transport up to 15 pounds.

The work environment characteristics described here are representative of those encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment the noise level in the work environment is usually moderate.