Leasing Specialist

Goldmark Property Management; Grand Forks (ND); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

PTO accrual

Holidays

YOU Days

Volunteer opportunities

On‑ Demand Pay

Anniversary gifts

Job summary

Goldmark Property Management is seeking a Leasing Specialist to connect with residents and applicants, market properties, and manage the end-to-end leasing process at Columbia West. You will engage prospects, show available homes, and respond to maintenance requests while upholding Fair Housing standards.

The role emphasizes customer service excellence, proactive communication, and collaboration with leadership and maintenance teams to maximize occupancy and resident satisfaction.

Qualifications

• A High School degree, GED or equivalent.
• Must have a valid driver's license, vehicle and vehicle insurance.
• Prior experience in property management or related industry is preferred.
• National Apartment Leasing Profession (NALP) or similar certifications are desirable.
• Strong sales skills and aptitude with confidence and drive to close the sale.
• Customer service experience and a strong customer service mind‑set.
• Self‑driven with an ability to manage time, multi‑task, and prioritizes responsibilities.
• Proficiency in Microsoft Suite including SharePoint, Word, Outlook and Excel is preferred.

Responsibilities

• Tour and present the property and available apartment homes with prospective residents and apply product knowledge to close the sale.
• Manage the leasing and renewal process from start to finish in accordance with company procedures and Fair Housing requirements.
• Conduct property, building, and apartment inspections to help ensure the attractive appearance, including picking up trash and reporting maintenance needs.
• Daily use of customer management systems to build relationships with prospective and current residents ensuring all communication is documented.
• Work side by side along with leadership and support teams as appropriate.
• Daily use of customer management systems to build relationships with prospective and current residents ensuring all communication is documented.
• Advertise and market properties daily by use of social media and other marketing platforms.
• Build and maintain long‑term relationships with residents by addressing and responding to requests, questions, and concerns, making referrals to manager or maintenance team members as appropriate.

Skills

Sales Skills

Customer Service

Communication

Time Management

Education

High School diploma

Valid driver's license

NALP certification desirable

Tools

Microsoft Excel

SharePoint

Outlook

Job description

Join our Premier Property Management Team.

Creating a better living.

The Leasing Specialist at Columbia West is the heart of the connection with our residents! Leasing Specialists bring exceptional experiences to life every day for our current and future residents through active engagement in the marketing of properties, partnering with applicants through the showing and leasing process, and anticipating and responding to resident and property maintenance needs, requests, and concerns. Leasing Specialists are a key part of the property management team and work closely with their fellow team members to achieve and maintain maximum occupancy of their properties and strong resident satisfaction results.

We believe everyone at Goldmark is a leader! This role will be responsible for bringing our Goldmark vision of creating a better living for our residents and our communities to life at their individual property level. They will focus on delivering exceptional customer service and quality that is the Goldmark differentiator in making our residents feel at home. The Leasing Specialist will take pride in serving others and delivering a caring and professional experience for our residents, our client-owners, and our fellow team members.

Starting pay $15.00 per hour (and more based on experience) + unlimited commissions!

• Potential to earn up to $4.65 more per hour with commissions and incentives.
• Your first 3 months are a guaranteed $300 per month.
• Live and work with Goldmark and receive up to a 20% rent discount.

Job Duties

• Tour and present the property and available apartment homes with prospective residents and apply product knowledge to close the sale.
• Manage the leasing and renewal process from start to finish in accordance with company procedures and Fair Housing requirements.
• Conduct property, building, and apartment inspections to help ensure the attractive appearance, including picking up trash and reporting maintenance needs.
• Daily use of customer management systems to build relationships with prospective and current residents ensuring all communication is documented.
• Work side by side along with leadership and support teams as appropriate.
• Daily use of customer management systems to build relationships with prospective and current residents ensuring all communication is documented.
• Advertise and market properties daily by use of social media and other marketing platforms.
• Build and maintain long‑term relationships with residents by addressing and responding to requests, questions, and concerns, making referrals to manager or maintenance team members as appropriate.

Experience And Education

• A High School degree, GED or equivalent.
• Must have a valid driver’s license, vehicle and vehicle insurance.
• Prior experience in property management or a related industry is preferred, but not required.
• National Apartment Leasing Profession (NALP) or similar certifications are desirable.
• Strong sales skills and aptitude with confidence and drive to close the sale.
• Customer service experience and a strong customer service mind‑set.
• Self‑driven with an ability to manage time, multi‑task, and prioritizes responsibilities.
• Proficiency in Microsoft Suite including SharePoint, Word, Outlook and Excel is preferred.

Benefits That Support You

• Time off that grows with you. Paid Time Off (PTO) accrues throughout the year and increases with tenure, giving you more flexibility over time.
• Enjoy 8 paid holidays each year.
• Take time to recharge with 4 YOU Days each year, giving you a paid day off each quarter to use how you choose.
• Give back to your community with paid volunteer opportunities.
• Access On‑Demand Pay, allowing eligible hourly team members to access a portion of earned wages before payday.
• Celebrate your milestone anniversaries, with a gift card and a paid day off.

Health And Financial Well‑Being

• Choose from three medical plan options, including HSA options, along with dental and vision coverage.
• Receive company HSA contributions to help offset out‑of‑pocket expenses.
• Build your future with a 401(k) plan that offers up to a 5% company match and immediate vesting.
• Feel financially supported with income‑replacement benefits for qualifying life events, along with voluntary benefit options to help support you and your family.
• Get additional support when you need it with access to an Employee Assistance Program (EAP).

Growth And Development

• Grow your career through leadership and development opportunities designed to support your success.

Goldmark Property Management is an Equal Opportunity Employer (EEO) dedicated to building an inclusive and diverse workforce. Employment is contingent upon successful completion of a background check.