Leasing Professional, The Ashton

Knightvest Residential; Raleigh (NC); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision coverage

401(k) with company match

Paid vacation and holidays

Education reimbursement

Wellness resources

Employee discounts

Job summary

Knightvest Residential is actively seeking a Leasing Professional for our Raleigh, NC property. You will connect prospects with the perfect home, deliver outstanding resident experiences, and support daily leasing operations.

Responsibilities include showcasing the community, converting leads, supporting marketing efforts, guiding the leasing journey, and maintaining show-ready homes. Strong customer service skills and weekend availability are valued.

Qualifications

• Customer service and sales experience is required or preferred.
• Strong communication and interpersonal skills are essential.
• Organizational and time-management abilities are important in a fast-paced environment.

Responsibilities

• Showcase the community with in-person and virtual tours highlighting features and amenities.
• Convert leads into residents by prompt follow-up via phone, email, text, and online platforms.
• Support marketing and leasing traffic through online listings, social media, events, and local outreach.
• Guide the leasing journey by explaining lease terms and ensuring complete documentation.
• Deliver an exceptional resident experience by addressing questions and resolving concerns.
• Maintain show-ready homes and move-in readiness, coordinating with maintenance and office teams.
• Collaborate with property teams to coordinate move-ins/outs and daily operations.
• Maintain accurate records in property management systems and ensure Fair Housing compliance.

Skills

Customer service

Sales

Hospitality

Communication

Time management

Education

High school diploma or equivalent

Tools

OneSite

Job description

Leasing Professional, The Ashton- Raleigh, NC

Leasing Professionals play a key role in our apartment communities. Connecting prospects with the perfect home, enhancing resident experiences, and supporting property needs. Every day brings new opportunities to build relationships and turn prospects into loyal residents.

At Knightvest, we invest in top talent and foster a culture of integrity, teamwork, and exceptional service. We believe in the Golden Rule. Treating others as we want to be treated, while ensuring a fun and rewarding work environment. Thriving Communities, Dependable Results, Winning Teams

We’re currently hiring a Leasing Professional for our Raleigh, NC property. If you have strong customer service skills and a passion for helping people, our training team will guide you the rest of the way.

Key Responsibilities:

Showcase the Community
Lead engaging in-person and virtual property tours that highlight apartment features, community amenities, and the lifestyle our communities offer.

Convert Leads into Residents
Respond promptly to inquiries via phone, email, text, and online platforms while building relationships with prospective residents and maintaining consistent follow-up.

Support Marketing & Leasing Traffic
Assist with property marketing initiatives including online listings, social media promotion, community events, local outreach, and in-person showings to attract prospective residents.

Guide the Leasing Journey
Walk prospects through the application and leasing process, explain lease terms clearly, and ensure all required documentation is completed accurately.

Deliver an Exceptional Resident Experience
Provide outstanding service to current and prospective residents by addressing questions, resolving concerns, and creating a welcoming community environment.

Maintain Show-Ready Homes & Move-In Readiness
Ensure show homes are well maintained and confirm that move-in apartments are prepared and ready for new residents on schedule.

Collaborate Across Property Teams
Partner with maintenance and office teams to coordinate apartment readiness, move-ins, and move-outs while supporting smooth daily operations.

Maintain Accurate Records & Compliance
Keep leasing records organized within property management systems and ensure compliance with Fair Housing standards and all applicable housing regulations.

What We’re Looking For
High school diploma or equivalent.
Minimum one year of customer service, sales, or hospitality experience preferred
Previous apartment leasing, property management, or real estate experience is a plus
Experience with property management software; OneSite experience is a plus
Strong communication and interpersonal skills.
Excellent organizational and time-management abilities.
Customer service-focused, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
Basic knowledge of lease agreements, Fair Housing, and property management regulations, or completion of Fair Housing training within 90 days of employment
Ability to work weekends and occasional evenings as required

Why Join Knightvest?
Competitive pay and bonus opportunities
Medical, dental, vision, life, and disability coverage
401(k) with immediate vesting and company match
Paid vacation and holidays
Education reimbursement and professional development
Employee assistance programs and wellness resources
Apartment rental discounts
Referral bonuses and recognition programs
Strong internal promotion opportunities and career growth paths