Leasing Professional - Serena Village

Greystar; Fontana (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Greystar in Fontana, CA is seeking a Leasing Consultant to coordinate marketing, leasing, and renewal activities. You will greet prospects, conduct tours, process applications, and help residents move in while ensuring a seamless experience.

The role requires 1–2 years of leasing and customer service experience, and familiarity with Yardi CRM. You will implement marketing plans to sustain occupancy, analyze market conditions, and collaborate with maintenance to keep units ready.

Qualifications

• 1-2 years of leasing and customer service experience required.
• Lease Up and Yardi CRM experience required.

Responsibilities

• Greet and qualify prospects, conduct tours, process applications, and prepare leases.
• Screen credit and background checks; assist move-in and sign lease.
• Inspect apartments for move-in readiness and coordinate maintenance for repairs.
• Monitor market conditions and implement short- and long-term marketing plans to boost occupancy.
• Design and execute marketing activities to drive traffic and referrals using online tools.

Skills

Leasing

Customer service

Sales

Yardi CRM

Tools

Yardi CRM

OneSite

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.

Property Type: Lease-Up Unit Count: 206 Schedule:9am-6pm *subject to change depending on business needs

Requirements

Requirements: 1-2 years of leasing and customer service experience required. Lease Up and Yardi CRM experience required.

Essential Responsibilities

• Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
• Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.
• Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community’s established policies related to concessions, specials, and other programs to boost occupancy.
• Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.
• Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.
• Ens