Leasing Professional - Encasa

greystar; Charleston (SC); On-site; CAD 38,000 - 52,000; Full time

Job summary

Greystar Canadian community seeks a Property Leasing Coordinator to drive leasing, resident retention, and revenue growth. You will lead tours, process applications, and prepare leases to ensure a smooth move-in experience.

Ideal candidates have 1–2 years of multifamily leasing, strong sales and customer service skills, and proficiency with OneSite, Yardi, and MS Office. Knowledge of Fair Housing is preferred and bonuses are incentive-based.

Qualifications

• 1–2 years of multifamily leasing or sales experience preferred.
• Familiarity with Fair Housing regulations and property management software.
• Proficient in Microsoft Office and property management platforms like OneSite/Yardi.

Responsibilities

• Greet and qualify prospects, conduct tours, process applications, perform credit and background checks, prepare lease documents, and facilitate move-ins.
• Inspect and ensure units are ready for occupancy and coordinate with maintenance for any issues.
• Develop and implement short- and long-term marketing plans to sustain occupancy and drive traffic to the community.
• Follow up with prospects and residents to ensure satisfaction and manage lease renewals.
• Utilize on-site software to track availability, leasing activities, and demographic data.

Skills

Sales & closing

Customer service

Communication

Organization

Attention to detail

Social media marketing

Marketing plans

Education

High school diploma or equivalent

Tools

OneSite

Yardi

MS Office

Outlook

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com .

JOB DESCRIPTION SUMMARY

This position is responsible for coordinating the community's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.

JOB DESCRIPTION

Property Type: Stabilized, Mid-RiseUnit Count: 465Schedule: Wednesday through SundayRequirements: 1-2 YearsPosition eligible for incentive-based bonuses.Preferred qualifications include multifamily leasing experience, strong sales and closing abilities, and excellent customer service skills. Knowledge of Fair Housing regulations and proficiency in Microsoft Office, Outlook, and property management software such as OneSite and Yardi are preferred. Candidates should demonstrate professional communication, self-motivation, strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. Experience with resident retention, lease renewals, social media marketing, and outreach marketing is highly desirable.

Essential Responsibilities:

• Performs all sales and leasing activities to achieve the community's revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
• Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.
• Stays informed about current market and competitor conditions that may impact the community's occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community's established policies related to concessions, specials, and other programs to boost occupancy.
• Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.
• Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.
• Ensures that the community and show units meet the Company's standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community's maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.
• Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.
• Executes and performs activities in support of the community's lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.
• Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).

Required Licenses or Certifications:

• Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions
• Incumbents must have valid driver's license to operate a golf cart on property.

Physical Demands:

Incumbents need to be able to stand, walk, and/