Leasing Professional, Dorian and Encore

Knightvest Residential; Plano (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

Health benefits

401(k) match

Paid time off

Education reimbursement

Wellness programs

Rent discounts

Referral bonuses

Career growth

Job summary

Knightvest Residential is seeking a Leasing Professional for the Dorian & Encore properties in Plano, TX. You will connect prospects with the right home, conduct tours, and drive lease signings while delivering exceptional resident service.

The role emphasizes show-ready homes, accurate records, and collaboration with maintenance and office teams. A strong customer service background and weekend availability are preferred.

Qualifications

• High school diploma or equivalent.
• Minimum one year of customer service, sales, or hospitality experience.
• Experience in apartment leasing, property management, or real estate is a plus.
• Strong communication and interpersonal skills.
• Ability to work weekends and occasional evenings.

Responsibilities

• Showcase the Community: lead in-person and virtual tours of features and amenities.
• Convert leads into residents: respond promptly via phone, email, text, and online channels.
• Support marketing and leasing traffic: assist with online listings, events, and local outreach.
• Guide the leasing journey: explain lease terms and ensure documentation is complete.
• Deliver an exceptional resident experience: address questions and resolve concerns.
• Maintain show-ready homes & move-in readiness: ensure units are prepared on schedule.
• Collaborate across property teams: coordinate readiness, move-ins, and move-outs.
• Maintain records & compliance: keep leasing records and adhere to Fair Housing rules.

Skills

Customer service

Communication

Time management

Sales

Hospitality

Multitasking

Education

High school diploma

Tools

OneSite

Property management software

Job description

• Leasing Professional, Dorian and Encore- Plano, TX

Leasing Professional, Dorian and Encore- Plano, TX

Leasing Professionals play a key role in our apartment communities. Connecting prospects with the perfect home, enhancing resident experiences, and supporting property needs. Every day brings new opportunities to build relationships and turn prospects into loyal residents.

At Knightvest, we invest in top talent and foster a culture of integrity, teamwork, and exceptional service. We believe in the Golden Rule. Treating others as we want to be treated, while ensuring a fun and rewarding work environment. Thriving Communities, Dependable Results, Winning Teams

We’re currently hiring a Leasing Professional at the Dorian & Encore properties. If you have strong customer service skills and a passion for helping people, our training team will guide you the rest of the way.

Key Responsibilities:

Showcase the Community
Lead engaging in-person and virtual property tours that highlight apartment features, community amenities, and the lifestyle our communities offer.

Convert Leads into Residents
Respond promptly to inquiries via phone, email, text, and online platforms while building relationships with prospective residents and maintaining consistent follow-up.

Support Marketing & Leasing Traffic
Assist with property marketing initiatives including online listings, social media promotion, community events, local outreach, and in-person showings to attract prospective residents.

Guide the Leasing Journey
Walk prospects through the application and leasing process, explain lease terms clearly, and ensure all required documentation is completed accurately.

Deliver an Exceptional Resident Experience
Provide outstanding service to current and prospective residents by addressing questions, resolving concerns, and creating a welcoming community environment.

Maintain Show-Ready Homes & Move-In Readiness
Ensure show homes are well maintained and confirm that move-in apartments are prepared and ready for new residents on schedule.

Collaborate Across Property Teams
Partner with maintenance and office teams to coordinate apartment readiness, move-ins, and move-outs while supporting smooth daily operations.

Maintain Accurate Records & Compliance
Keep leasing records organized within property management systems and ensure compliance with Fair Housing standards and all applicable housing regulations.

What We’re Looking For
High school diploma or equivalent.
Minimum one year of customer service, sales, or hospitality experience preferred
Previous apartment leasing, property management, or real estate experience is a plus
Experience with property management software; OneSite experience is a plus
Strong communication and interpersonal skills.
Excellent organizational and time-management abilities.
Customer service-focused, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
Basic knowledge of lease agreements, Fair Housing, and property management regulations, or completion of Fair Housing training within 90 days of employment
Ability to work weekends and occasional evenings as required

Why Join Knightvest?
Competitive pay and bonus opportunities
Medical, dental, vision, life, and disability coverage
401(k) with immediate vesting and company match
Paid vacation and holidays
Education reimbursement and professional development
Employee assistance programs and wellness resources
Apartment rental discounts
Referral bonuses and recognition programs
Strong internal promotion opportunities and career growth paths