Leasing Professional

Knightvest Residential; Tempe (AZ); On-site; USD 32,000 - 52,000; Full time

Job summary

Knightvest Residential is seeking a Leasing Professional for our Tempe, AZ property. If you have strong customer service skills and a passion for helping people, our training team will guide you the rest of the way.

As a Leasing Professional, you will showcase the community, respond to inquiries, support marketing and leasing traffic, guide the leasing journey, and ensure move-in readiness. You’ll collaborate across property teams while maintaining records and upholding Fair Housing standards.

Qualifications

• High school diploma or equivalent.
• Minimum one year of customer service, sales, or hospitality experience preferred.
• Previous apartment leasing, property management, or real estate experience is a plus.
• Experience with property management software; OneSite experience is a plus.
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Customer service-focused, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Basic knowledge of lease agreements, Fair Housing, and property management regulations, or completion of Fair Housing training within 90 days of employment.
• Ability to work weekends and occasional evenings as required.

Responsibilities

• Showcase the Community: Lead in-person and virtual property tours highlighting features and amenities.
• Convert Leads into Residents: Respond promptly to inquiries via phone, email, text, and online platforms.
• Support Marketing & Leasing Traffic: Assist with online listings, social media, events and local outreach.
• Guide the Leasing Journey: Walk prospects through applications and lease terms and document completion.
• Deliver an Exceptional Resident Experience: Provide outstanding service and address questions or concerns.
• Maintain Show-Ready Homes & Move-In Readiness: Ensure show homes are well maintained and move-ins are prepared.
• Collaborate Across Property Teams: Coordinate readiness, move-ins, and move-outs with maintenance and office teams.
• Maintain Accurate Records & Compliance: Keep leasing records in PMS and ensure Fair Housing compliance.

Skills

Customer service

Sales

Hospitality

Communication skills

Interpersonal skills

Organizational skills

Time management

Attention to detail

Education

High school diploma

Tools

OneSite

Job description

Leasing Professionals play a key role in our apartment communities. Connecting prospects with the perfect home, enhancing resident experiences, and supporting property needs. Every day brings new opportunities to build relationships and turn prospects into loyal residents.

At Knightvest, we invest in top talent and foster a culture of integrity, teamwork, and exceptional service. We believe in the Golden Rule. Treating others as we want to be treated, while ensuring a fun and rewarding work environment. Thriving Communities, Dependable Results, Winning Teams

We’re currently hiring a Leasing Professional for our Tempe, AZ property. If you have strong customer service skills and a passion for helping people, our training team will guide you the rest of the way.

Key Responsibilities:

• Showcase the Community Lead engaging in-person and virtual property tours that highlight apartment features, community amenities, and the lifestyle our communities offer.
• Convert Leads into Residents Respond promptly to inquiries via phone, email, text, and online platforms while building relationships with prospective residents and maintaining consistent follow-up.
• Support Marketing & Leasing Traffic Assist with property marketing initiatives including online listings, social media promotion, community events, local outreach, and in-person showings to attract prospective residents.
• Guide the Leasing Journey Walk prospects through the application and leasing process, explain lease terms clearly, and ensure all required documentation is completed accurately.
• Deliver an Exceptional Resident Experience Provide outstanding service to current and prospective residents by addressing questions, resolving concerns, and creating a welcoming community environment.
• Maintain Show-Ready Homes & Move-In Readiness Ensure show homes are well maintained and confirm that move-in apartments are prepared and ready for new residents on schedule.
• Collaborate Across Property Teams Partner with maintenance and office teams to coordinate apartment readiness, move-ins, and move-outs while supporting smooth daily operations.
• Maintain Accurate Records & Compliance Keep leasing records organized within property management systems and ensure compliance with Fair Housing standards and all applicable housing regulations.

What We’re Looking For

• High school diploma or equivalent.
• Minimum one year of customer service, sales, or hospitality experience preferred
• Previous apartment leasing, property management, or real estate experience is a plus
• Experience with property management software; OneSite experience is a plus
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Customer service-focused, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Basic knowledge of lease agreements, Fair Housing, and property management regulations, or completion of Fair Housing training within 90 days of employment
• Ability to work weekends and occasional evenings as required