Leasing Professional

Southern Land Company, LLC; Philadelphia (Philadelphia County); On-site; USD 32,000 - 34,000; Full time

Job summary

Southern Land Company is seeking a full-time Leasing Professional to join our Philadelphia team. You will greet prospects, assess needs, present apartments, and guide applicants through the leasing process with excellent customer service.

The role requires strong organizational skills, attention to detail, and the ability to work independently. Proficiency with Microsoft Office and familiarity with CRM/PMS systems are essential; YARDI experience is a plus.

Qualifications

• High school diploma or equivalent required.
• Prior sales, customer service, or leasing experience preferred.
• Experience with YARDI a plus.

Responsibilities

• Greet future residents, determine needs and preferences, and present property and specific apartments highlighting features and benefits.
• Maintain CRM and PMS; complete outreach marketing, traffic reports, and daily checklists; ensure accurate data entry.
• Assist in resident retention programs and attend after-hours events at least monthly.
• Enter all information into CRM, including calls, visits, applications, resident data and activity.
• Process lease applications, collect income proofs, obtain approvals, and notify applicants within 24–72 hours; schedule pre-signing and move-in appointments.
• Assist with monthly advertising review updates and binder maintenance.
• Adhere to policies on Fair Housing, ADA, FCRA and related laws.

Skills

Microsoft Office

Confidentiality

Written and verbal communication

Telephone and interpersonal skills

Organization and time management

Independent work

Work under pressure

Education

High school diploma or equivalent

Tools

YARDI

Job description

• Pay or shift range: $23 USD to $25 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Why Southern Land?

Our full-service company is comprised of planning, architecture, design, construction, marketing, and resident experience professionals—all in-house and working together every day to envision and create uniquely beautiful places.

Position Summary

Southern Land Company, a national real estate development and construction firm, is seeking a full-time Leasing Professional to join our dynamic team in Philadelphia, PA.

The Alcott is offering an exciting opportunity for an individual who is passionate about providing world class apartment leasing and customer service. The successful candidate must possess excellent organizational and communication skills with a flawless attention to detail and a demonstrated ability to work independently. The pay rate for this role is $23-$25/hour based on experience.

The Alcott, located at 5th and Spring Garden Streets, is a 12-story mixed-use property. It features 329 rental residences, 111 bicycle stalls, and 87 parking spaces. Amenities include a co-working space, fitness center, dog spa, dog park with a bar, and a resort-style pool with cabanas. The Alcott seamlessly integrates indoor and outdoor spaces, situated in an area rich with art, energy, and historic charm.

Primary Responsibilities

• Greet future residents, determine needs and preferences, and professionally present property and specific apartments while providing features and benefits.
• Complete all reporting requirements to include but not limited to outreach marketing, traffic reports, daily checklists and maintaining Customer Relationship Management System (CRM) and the Property Management System (PMS).
• Assist in resident retention program, resident appreciation days and special functions as requested. Functions will require your participation at least one event per month after hours.
• Enter all information into CRM, including prospect phone calls, visits, applicants, residents, resident communication, demographics, wants and needs, apartments shown and all activity that applies to the community.
• Correctly process all lease applications, collect proof of income, gain management approval, and notify prospective residents of results within 24-72 hours. Schedule pre-signing of lease within 72 hours after approval notification. Schedule move in appointments and freight elevator. Type miscellaneous resident communication as needed.
• Assist with monthly advertising review updates and advertising binder maintenance.
• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartment communities.

Skills/Knowledge/Experience

• Strong working knowledge of Microsoft Office.
• Ability to keep sensitive information highly confidential
• Excellent written and verbal communication skills.
• Strong and pleasant telephone and interpersonal skills, and the ability to deal professionally with clients, vendors, and co-workers on the phone and in person.
• Excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and attention to detail, and carry multiple projects through to completion.
• Ability to work independently, prioritize work and ask for further clarification when necessary.
• Ability to work under pressure with tight time constraints, as well as the ability to deal with frequent interruptions, unresolved situations, frequent change, delays, or unexpected events.

Education and Experience

• High school diploma or equivalent
• Prior sales, customer service, or leasing experience

Preferred Qualifications

• Experience with YARDI a plus

Company Overview

Southern Land Company believes that community is the heart of every successful development project. With that as our starting point, we create residential developments around the country that provide a generous, comfortable lifestyle to those that call them home. In support of our single family and multifamily projects, we also undertake key retail, office, and recreation developments to craft convenient, complete communities. We believe in big ideas and paying attention to every detail required to realize them.

• A strong brand recognized for quality, performance, and artistry
• Guiding principles of creativity and innovation
• An open mind for new ideas and creative methods
• A strong compensation and benefits package, including health, vision, dental, 401k with a strong match and more!

Southern Land Company is an Equal Opportunity Employer (EOE) and we seek to create an inclusive work place that embraces diverse backgrounds, life experiences and perspectives. Southern Land Company offers a competitive benefits package, including 401k and paid time off. Southern Land Company is a Drug Free Workplace. For more information, please visit our website at www.southernland.com.

The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.