Leasing Professional

Pem Payroll LLC; North Carolina; On-site; USD 42,000 - 54,000; Full time

Job summary

PEM is seeking a Leasing Professional to attract and retain residents, guide prospects through the leasing process, and maintain high occupancy. You’ll deliver a best-in-class resident experience and support renewal efforts in a fast-paced environment.

Weekend work is required; familiarity with Yardi, Yieldstar, MS Office, and Canva is a plus. Join a team that values people, performance, and service while building communities.

Qualifications

• High School Diploma required; 1+ year leasing or sales experience preferred.
• Strong communication and customer service skills.
• Experience with property management tools is a plus.

Responsibilities

• Build relationships with prospects and match them with apartment homes.
• Conduct property tours and communicate pricing updates; use Yardi for scheduling.
• Support lease renewals and retention initiatives; create marketing content with Canva.

Skills

Communication

Customer service

Multi-tasking

Sales mindset

Education

High School Diploma

Tools

Yardi

Yieldstar

Microsoft Office

Canva

Job description

Job Description

Job Description

Join a Team That Sets the Standard in Property Management

At PEM, we don't just manage properties - we build communities. We're looking for driven professionals who are ready to make an impact and grow within an organization that values people, performance, and service. As a Leasing Professional you'll be on the front lines of delivering a best-in-class resident experience and playing a vital role in our leasing success.

About the Role

As a Leasing Professional, you are a key player in attracting and retaining residents. You'll guide prospects through the leasing process, maintain high occupancy rates, and help build strong resident relationships that drive renewal and satisfaction. Weekend work is required.

What You’ll Do

Leasing & Sales

• Build relationships with prospects and match them with the right apartment home.

• Conduct property tours, highlight features, and communicate pricing updates (via Yieldstar).

• Follow up on leads daily using Yardi; schedule and manage appointments.

• Support lease renewals by identifying at-risk residents and encouraging retention.

• Create marketing content using Canva and post on social media platforms.

Resident Relations

• Deliver outstanding customer service with a positive, solution-oriented attitude.

• Address resident concerns professionally and promptly.

• Support resident satisfaction programs and retention initiatives.

Compliance & Documentation

• Ensure compliance with Fair Housing laws; complete all required training.

• Prepare lease documents, track renewals, and maintain accurate resident records.

• Organize renewal offers, events, and special outreach to boost renewal rates.

Organization & Communication

• Manage multiple priorities efficiently in a fast-paced environment.

• Keep lease files, communication logs, and marketing reports current and accurate.

• Collaborate with site and regional teams to meet leasing goals.

What You’ll Bring

• High School Diploma (required).

• 1+ years of experience in leasing, real estate, or sales preferred.

• Strong communication and customer service skills.

• Ability to multi-task and work effectively in a high-volume setting.

• Familiarity with Yardi, Yieldstar, Microsoft Office, and Canva (a plus).

• Understanding of Fair Housing laws (training provided if needed).

Why PEM?

• A company that values your growth and supports your career path.

• Collaborative, people-first culture with industry leadership and mentorship.

• Opportunities to make a real impact in the communities we manage.

• Recognition and rewards for excellence and innovation.