Leasing Professional

Odin Properties; Carbondale (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental & Vision plan options

401(k) program

Paid Time Off

10 paid holidays

Student loan contributions

Referral bonuses

Job summary

Odin Properties in Carbondale, IL is seeking a Leasing Professional to join our team and drive leasing activities for our multifamily community. You will greet visitors, present property features, and coordinate renewals and resident relations to deliver strong customer service.

We value a proactive, energetic approach, with experience in multi-family leasing and familiarity with Yardi Voyager or Rent Café CRM and MS Office.

Qualifications

• 1+ year of experience in multifamily residential leasing.
• Strong customer service orientation and communication skills.
• Ability to work in a fast-paced environment with good follow-up.

Responsibilities

• Lease and market units to prospective residents.
• Greet visitors and highlight community features.
• Process renewals and maintain accurate inventory in management software.
• Address maintenance requests and ensure resident satisfaction.
• Maintain marketing initiatives and post updates and events.

Skills

Multifamily leasing

Customer service

Communication

Organization

Follow-up

Tools

Yardi Voyager

Rent Café CRM

MS Office

Job description

About this position

Description:

Real Estate Development and property management company is seeking a Leasing Professional to join our winning Team! The leasing professional is responsible for maintaining all aspects of property operations, but with a concentration on the leasing, marketing, resident relations, and functions of the community. The leasing professional should have very high energy and passion to make a difference in the lives of our future and current residents. Our team members strive to provide the best customer service experience to all clients and customers.

Requirements:

• Communicate effectively and courteously with residents, associates, management, and guests.
• Greet visitors and present the features and benefits of the apartment community in a professional manner.
• Electronically distribute and follow-up on renewal notices to current residents.
• Maintain an accurate and updated inventory of apartments available to rent in the property management software system.
• Assist with maintenance service requests with appropriate documentation and follow up daily to ensure resident satisfaction.
• Maintain marketing initiatives to connect and engage residents; post announcements, photos, updates, and event information.
• Ability to create Facebook Marketplace account for leasing.
• Maintain in-depth knowledge of the community to provide a thorough and exceptional experience for residents or prospective residents.

Required Experience:

• 1+ years' in multi-family residential leasing.
• Positive attitude, enthusiasm, and strong customer service orientation.
• Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills.
• Proficiency in Yardi Voyager and/or Rent Café CRM (or similar) software.
• Proficiency in MS Office (Word, Outlook, Excel).

Benefits package includes:

• Medical, Dental & Vision plan options, and a 401(k) program
• Paid Time Off
• 10 paid holidays
• Student loan contributions
• Referral bonuses

PM19

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