Leasing & Marketing Professional - The Standard Syracuse

Landmark Properties Management, LLC; United States; On-site; USD 23,000 - 32,000; Part time

Job summary

Landmark Properties is seeking a student Leasing & Marketing Professional to drive occupancy through effective marketing and customer service. You will guide prospects through the leasing process, assist with resident retention, and contribute to events and campaigns.

The role emphasizes strong communication, organization, and teamwork, with evening and weekend hours as part of the schedule in a high-energy student housing environment.

Qualifications

• High School Diploma or equivalent required; pursuing bachelor’s degree preferred.
• Minimum 1 year sales and marketing experience preferred.
• Minimum 1 year residential leasing experience preferred.
• Locally mandated licenses/certifications strongly preferred and, in some cases, required.

Responsibilities

• Leasing, Marketing & Resident Experience management to achieve occupancy targets.
• Communicate housing contracts clearly to prospects and residents.
• Schedule tours and input data into the Property Management Software.
• Assist with social media marketing and on/off-campus events.
• Maintain leasing data, metrics and campaign follow-up.
• Handle on-call duties and after-hours lockouts when required.

Skills

Sales experience

Marketing experience

Customer service

Communication

Organizational skills

Interpersonal skills

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Entrata

Property Management Software

Job description

Job Description Leasing & Marketing Professional (Student)

The Leasing and Marketing Professional is responsible for effectively marketing the community and ensuring the leasing targets are achieved to help maximize occupancy year over year. This role will guide prospective residents through the leasing process, engage in retention efforts for current residents, and provide unparalleled customer service. You must be able to communicate effectively and possess strong interpersonal and organization skills. Reports to: Community Manager Direct Reports: None

Duties/Responsibilities:

• The duties listed below are an outline of the Leasing & Marketing Professional responsibilities and should not be considered an all-inclusive list. As the needs of the organization change, these duties may be modified as needed.
• Leasing, Marketing & Resident Experience
  • Understand the housing contract document and all related addendums and be able to clearly communicate all relative information to prospects and residents.
  • Conduct all tasks necessary to close the sale in accordance with VIBES training guidelines, including but not limited to: Generating new leads Scheduling & conducting tours Entering data into the Property Management Software Prospect follow up.
  • Assist the Associate Community Manager with the following as needed: Promoting the community via social media platforms Participating in on- and off-campus marketing events.
  • Unit assignments and placements Tracking and reporting of leasing data, metrics, and goals Assist with email and text campaigns utilizing the Property Management Software.
  • Maintain a positive community environment and encourage participation in Residence Life programs.
  • Assist in resolving resident concerns/conflicts and elevate to the appropriate manager as needed.
• Property Operations
  • Perform daily opening and closing checklists, including model & tour route inspection, performing housekeeping as needed.
  • Participate in Landmark Lineup and required staff meetings.
  • Adhere and comply with corporate procedures and government laws on Fair Housing.
  • Respond to internet and telephone inquiries in a timely and professional manner.
  • Keep detailed activity logs in prospect and resident accounts.
  • Enter Maintenance Requests as needed.
  • Label and log resident packages and send resident notifications as needed.
  • Enforce community policies and procedures in accordance with the Housing Contract and report any violations to the Community Manager.
  • Assist in collecting application fees, security deposits, and other income as needed.
  • Must participate in the on-call rotation schedule and perform after-hours lockouts as needed.
  • Participate in all Turn related activities including. Move-in & Move-out days Unit inspections & trash outs Unit make readies included but not limited to cleaning, painting, & furniture placement Additional tasks as assigned by Community Manager

Education & Experience

High School Diploma or equivalent required. Pursuing a bachelor’s degree in a relevant major preferred. Minimum 1-year sales and marketing experience preferred. Minimum 1-year residential leasing experience preferred. Locally mandated licenses/certifications strongly preferred and, in some cases, required.

Preferred Knowledge, Skills, & Abilities

Must possess strong organizational skills. Must be reliable and have self-discipline. Proficient in Microsoft Office Suite or related software. Entrata experience preferred. Must be available to work the following: Evening and weekend hours University closings (Spring/Fall/Winter Breaks, Summer months) Turn Period (Extended hours will be required as necessary.)

Work Environment

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may infrequently drive a vehicle (intrastate and interstate travel) or be subject to air travel for purposes of Company business. #LI-TM1

Compensation

The pay for this position is $20.00 per hour depending on a variety of factors including market factors in the geographical location where the candidate lives.

Equal Opportunity

Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Employer

Landmark Properties is a fully integrated real estate firm specializing in the acquisition, development, and management of high-quality residential communities. Backed by a deep understanding of the markets, a commitment to quality, and a strong track record of success, Landmark is responsible for some of the premier student housing communities in the nation. Headquartered in Athens, GA, Landmark Properties started out as one of the foremost developers and managers of off-campus housing communities in the country. Landmark is focused on maximizing each property’s value while providing the very best college living experience for its residents. In recent years, Landmark Properties has expanded into the single-family and traditional multifamily housing market. The company is positioned to develop and build a variety of housing types for not just college students, but others who desire an unmatched rental experience. Landmark’s mission is to be the leading choice for capital partners in search of strategic investment opportunities in the housing sector. In addition to providing exceptional results for Landmark’s investors, the company is dedicated to transparent business interactions, excellent client relations, and an unwavering commitment to integrity.