Leasing Ambassador - The Mark at Charleston

Landmark Properties Management, LLC; South Carolina; On-site; USD 21,000 - 30,000; Full time

Job summary

Landmark Properties is seeking a Leasing Ambassador to be at the forefront of our community, delivering exceptional service to prospective residents and driving occupancy targets. You will guide leads through the leasing process, schedule tours, and assist with on- and off-campus marketing events.

Responsibilities include maintaining detailed resident accounts, responding to inquiries promptly, and supporting move-in activities.

Qualifications

• High school diploma or equivalent required.
• Pursuing a Bachelor’s degree in a relevant field preferred.
• Strong organization, reliability, and self-discipline essential.
• Proficient in Microsoft Office; Entrata experience preferred.

Responsibilities

• Guide prospective residents through the leasing process to achieve occupancy.
• Conduct tours and follow up on leads.
• Assist in planning and participate in on- and off-campus marketing events.
• Maintain detailed activity logs and respond to inquiries professionally.
• Support Move-in activities and coordinate with the Operations Team.

Skills

Strong organization

Reliability

Microsoft Office proficiency

Entrata experience

Education

High school diploma or equivalent

Pursuing Bachelor's degree in business/marketing/communications/real estate

Tools

Entrata

Job description

Job Description

The Leasing Ambassador is at the forefront of the community and responsible for delivering exceptional service to prospective residents to help achieve maximum occupancy prior to delivery. This role will guide prospective residents through the leasing process, assist in planning and participate in on- and off- campus marketing events, and meet sales goals as outlined by the Assistant Sales & Marketing Manager and Sales & Marketing Manager. You must be able to communicate and manage your time effectively and have strong interpersonal skills.

Reports to: Sales & Marketing Manager. Direct Reports: None.

Responsibilities

The duties listed below are an outline of the Leasing Ambassador’s responsibilities and should not be considered an all-inclusive list. As the needs of the community change, these duties may be modified as needed.

Leasing & Marketing

• Understand the Housing Contract and all related addendums and be able to clearly communicate all information to prospective residents and guarantors.
• Conduct all tasks necessary to close the sale in accordance with LEASE training guidelines including:
  • Generate new leads
  • Complete guest cards
  • Schedule & conduct tours
  • Lead follow up
  • Assist in promoting the community via social media platforms.
  • Assist with email and text campaigns utilizing the Property Management Software.

Leasing Office Operations

• Perform daily opening and closing checklists, including model & tour route inspections, performing housekeeping as needed.
• Attend and contribute to Landmark LineUp and required staff meetings.
• Respond to internet and telephone inquiries in a timely and professional manner.
• Keep detailed activity logs and notes in prospective resident accounts.
• Adhere and comply with corporate procedures and government laws on Fair Housing.

Move-in Related Activities

• Participate in all Move-in related activities including:
  • Unit inspections
  • Unit make-readies such as cleaning, painting, and furniture placement.
• Additional tasks as assigned by the Sales & Marketing Manager.
• Assist Operations Team with Move-in Day as needed.

Education & Experience

High school diploma or equivalent required. Pursuing a Bachelor’s degree in a relevant major such as Business Administration, Marketing, Communications, Real Estate, Public Relations, etc. preferred.

Preferred Knowledge, Skills, & Abilities

• Must possess strong organization skills.
• Must be reliable and have self-discipline.
• Proficient in Microsoft Office Suite or related software.
• Entrata experience preferred.
• Must be available to work an average of 15 hours per week including:
  • Evening and weekend hours
  • University closings (Spring/Fall/Winter Breaks, Summer months)
  • Move-in period (Extended hours will be required as necessary.)

Work Environment

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Travel

No travel required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; lift or carry, and talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Equal Opportunity Statement

#LI-NH1 Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Landmark Properties

Landmark Properties is a fully integrated real estate firm specializing in the acquisition, development, and management of high-quality residential communities. Backed by a deep understanding of the markets, a commitment to quality, and a strong track record of success, Landmark is responsible for some of the premier student housing communities in the nation. Headquartered in Athens, GA, Landmark Properties started out as one of the foremost developers and managers of off-campus housing communities in the country. Landmark is focused on maximizing each property’s value while providing the very best college living experience for its residents. In recent years, Landmark Properties has expanded into the single-family and traditional multifamily housing market. The company is positioned to develop and build a variety of housing types for not just college students, but others who desire an unmatched rental experience. Landmark’s mission is to be the leading choice for capital partners in search of strategic investment opportunities in the housing sector. In addition to providing exceptional results for Landmark’s investors, the company is dedicated to transparent business interactions, excellent client relations, and an unwavering commitment to integrity.