Leasing Manager (130)

DHA; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flex Work: 4.5 or 4-Day Work Week

Paid Time Off + 12 Paid Holidays

Retirement Plan with 5% Employer Con‑t

457(b) Deferred Compensation Plan

Tuition Reimbursement

Employee Assistance Program: Financial

Employee Assistance Program: Legal

Employee Assistance Program: Mental健康

Medical, Dental and Vision Plans

Section 125 Pre-Tax Cafeteria Plan

Health Savings and Flexible Spending

Term Life Insurance

Short- and Long-term Disability Plans

Job summary

DHA Housing Solutions for North Texas is seeking a Leasing Manager to handle policy-driven landlord recruitment and voucher operations across North Texas. You will process tenancy packets, verify rents, and expand owner partnerships with public and private stakeholders.

The role requires a bachelor’s degree in business or public administration and 2 years of property management experience, plus Section 8 certification within six months of appointment.

Qualifications

• Bachelor’s degree in Business or Public Administration or related field is required.
• Two years of property management experience or equivalent combination of education and experience.
• Section 8 Rent Calculation Certification required within 6 months of appointment.

Responsibilities

• Implement DHA policy to encourage owner participation in non-poverty or non-minority areas.
• Inform voucher holders about lease options inside/outside the PHA jurisdiction and supply landlord contacts.
• Market the Housing Choice Voucher Program to property owners outside poverty/minority areas.
• Maintain and update marketing materials for new and existing property owners.
• Oversee intake, management, and processing of RFTA packets for HCV program.
• Supervise staff to ensure accuracy and timeliness of rental adjustments and new contracts.
• Coordinate meetings with public/private agencies to recruit property owners.
• Ensure vendor changes are processed timely; coordinate with Section 8 case managers for rent adjustments.
• Act as liaison for owners and managers interested in HCV participation.
• Brief landlords on DHA policy and HUD regulations; report fair housing concerns.
• Maintain stats, prepare reports and related documents.
• Resolve complaints and policy changes affecting resident status and satisfaction.
• Meet with landlords to provide support; analyze issues and implement solutions.

Skills

Knowledge of DHA policies

Records management

Microsoft Excel

PCs and spreadsheet software

Interpersonal communication

Deadline management

Multisite landlord relations

Education

Bachelor’s degree in Business or Public Administration

Tools

Microsoft Office

Job description

Join the team dedicated to providing affordable housing solutions across North Texas.
At DHA, Housing Solutions for North Texas, our mission is to provide quality, affordable housing and access to supportive resources across the region. As a Leasing Manager at DHA, you play a key role in accomplishing the agency’s goals by processing any unit submitted to DHA for inspection and rental amount verification. The Leasing Manager is also responsible for expanding housing opportunities with new and existing property owners as well as developing and enhancing the relationships between the DHA, property owners, the real estate industry, elected officials, HUD local officials and the general public by providing information about agency policies and programs and procedures.

Enjoy these benefits when you join the DHA team!

Flex Work: 4.5 or
4-Day Work Week

Paid Time Off
+
12 Paid Holidays

Retirement Plan with 5%
Employer Contribution
& 457(b) Deferred
Compensation Plan

Tuition Reimbursement

Employee Assistance
Program: Financial,
Legal, Mental Health
and Counseling

Medical, Dental and
Vision Plans

Section 125 Pre-Tax
Cafeteria Plan

Health Savings and
Flexible Spending
Accounts

Term Life Insurance

Short- and Long-term
Disability Plans

Key Responsibilities

• Implements DHA policy to encourage participation by owners of units located outside areas of poverty or minority concentration.
• Informs rental voucher holders of the full range of areas where they may lease units both inside and outside the PHA’s jurisdiction; and supplies a list of landlords or other parties who are willing to lease units or help families find units, including units outside areas of poverty or minority concentration.
• Markets the Housing Choice Voucher Program to property owners of units located outside areas of poverty or minority concentration.
• Maintains and updates marketing materials for new and existing property owners.
• Oversees the intake, management and processing of all Request for Tenancy Approval (RFTA) packets for the Housing Choice voucher Program.
• Supervises staff to ensures the accuracy, integrity, timeliness and consistency of all Rental Adjustment and new unit contract rent requests.
• Coordinates and participates in meetings with public and private agencies, community organizations and industry groups to further the goals of the Agency for property owner recruitment.
• Assures all vendor changes are processed in a timely manner; coordinates with Section 8 case managers to assure rental adjustments are processed in a timely manner; monitors DHA reports to assure payments are correct and contracts are executed.
• Acts as liaison and central point of contact for property owners and property managers interested in participating and currently participating in the Housing Choice Voucher Program.
• Briefs landlords on DHA policy and HUD regulations; reports incidences of fair housing discrimination encountered in landlord recruitment and daily activities.
• Maintains statistical information, and prepares reports and related documents.
• Reviews and resolves complaints and grievances, policy exceptions and changes in resident status.
• Meets regularly with landlords to offer support and guidance; analyzes and evaluates issues and proposals, develops recommendations, and directs the implementation of solutions.
• Responds to complaints, questions and inquiries; resolves complaints in accordance with DHA policy; assures the satisfaction of customers in quality and responsiveness of services.
• Ensures landlord leasing activities are in compliance with all laws, policies, regulations and goals.
  

Knowledge And Skills For Success

A successful Leasing Manager has…

• Knowledge of DHA organization, operations, policies and procedures.
• Knowledge of the principles of record keeping and records management.
• Knowledge of business and personal computers, and spreadsheet software applications.
• Skill in understanding, interpreting and applying relevant standards and procedures, and applicable Federal rules and regulations.
• Skill in assessing and prioritizing multiple tasks, projects and demands.
• Skill in working under pressure of deadlines, and establishing and maintaining cooperative working relationships with other DHA staff.
• Ability to interact with people of different social, economic and ethnic backgrounds
• Excellent verbal and written communication skills
  

Qualifications

• Bachelor’s degree in Business or Public Administration, or a related field
• Two (2) years of property management experience
• Or an equivalent combination of education and experience
• Section 8 Rent Calculation Certification required within 6 months of appointment