Leasing Manager

AKA Hotels+Hotel Residences; West Hollywood (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

PTO

Job summary

AKA West Hollywood is seeking an experienced Leasing Manager to lead leasing efforts for luxury serviced apartments on Sunset Strip. You will build relationships with clients, manage applications and leases in Yardi, and collaborate with the General Manager to meet occupancy and revenue goals.

Candidates should have at least two years of leasing or luxury sales experience, strong English communication, and a track record of high-touch service.

Qualifications

• Strong guest service, problem solving and decision making skills.
• Energetic, self-motivated with a “can do” positive attitude.
• Proficiency in English (written and oral).
• Ability to sell value not price and representing a luxury brand

Responsibilities

• Create and maintain relationships with clients.
• Lease and renew unfurnished apartments at competitive market rate and focus on client retention.
• Oversee client applications and lease documents.
• Process and approve client applications and lease documents, including background checks and proof of funds, utilizing Yardi.
• Communicate lease terms, rental rate and payment period to tenants.
• Respond to inquiries within two hours during business hours; negotiate with GM as needed.
• Market available units and schedule tours to lease up promptly.
• Partner with local businesses to create resident experiences and improve retention.
• Meet leasing goals and ensure proper turnover to coordination team for move-in dates.
• Build relationships with real estate professionals to generate business via cold calling and networking.
• Prepare weekly leasing and traffic reports; analyze market rates and trends.
• Schedule resident move-ins and move-outs; ensure compliance with housing guidelines.

Skills

Guest service

Problem solving

Decision making

Sales mindset

English proficiency

Education

Bachelor’s degree or equivalent

Job description

AKA WEST HOLLYWOOD is hiring for an experienced Leasing Manager!

AKA West Hollywood is a sophisticated retreat that’s just as stylish as its destination. Long established as the top choice for extended stays. Situated on the iconic Sunset Strip, minutes from Beverly Hills and the world-famous Hollywood theaters, AKA’s luxury serviced apartments in West Hollywood offer a refined living environment in the heart of this vibrant, walkable neighborhood.

Our Team Members enjoy very generous PTO; Health; Dental; Vision and 401(k) benefit plans. We recognize and promote top performers because we know that our success is due to your achievements.

RESPONSIBILITIES:

• Create and Maintain Relationships with Clients
• Responsible for leasing and renewing unfurnished apartments at competitive market rate and focus on client retention
• Oversee Client applications and Lease documents
• Process and approve clients applications and lease documents; including running background checks, checking proof of funds – Utilizing Yardi
• Effectively communicate terms of lease, rental rate and payment period to all future and current tenants
• Respond to client inquiries in a two hour period during working hours, ability to negotiate as needed, and partner with General Manager on needs of the building
• Ensure we are marketing available units and scheduling tours to lease up in a timely manner
• Partner with local businesses to create experiences for our residents that assists with resident retention.
• Meet leasing goals
• Secure apartments in Yardi system once rented, properly turnover to coordinator to arrange move in dates
• Connect with rental prospects to understand and meet their rental needs
• Cultivate relationships with Realtors, insurance agents, local chambers, area corporations, neighborhood businesses, and other professionals to generate business opportunities by cold calling, blitzing, research, and networking
• Prepare weekly leasing and traffic reports
• Conduct surveys of property market to obtain information on competing lease rates and trends
• Schedule resident move-in and move-outs
• Knowledge of how to assess the competitive market to prepare selling techniques against the competitive set.
• Comfort with sales management systems to analyze and report on traffic volumes, leasing figures, retention percentages, etc.
• Thorough oversight of all move-in legal and financial lease documentation
• Provide welcome information to all incoming residents
• Walk your showable residences and sales path daily to ensure it is ready for tours
• Deliver high-touch, top-notch service to all AKA residents, prospects, and partners
• Provide urgent follow-up on all rental leads
• Know your market – AKA residents rely on our team members to be local experts
• Oversee the affordable housing units, leasing process and communication
• Monitor and audit websites where our listings are to make sure they are providing accurate information
• Update LRO weekly with competitor rates
• Ensure all tours/leases are in compliance with Fair Housing Guidelines
• Ensure compliance with Affordable Housing Guidelines and annual tenant recertifications
• Responsible for receipt, verification, and maintaining current and compliant renters insurance policies
• Assist with access to the resident rent portal
• Knowledge of Conservice portal for resident utility billing/questions and move outs
• Prepare and post 3 day notices with oversight and approval from AGM
• Other duties as assigned.

DESIRED SKILLS:

• Demonstrated strong guest service, problem solving and decision making skills.
• Demonstrated energetic, self-motivating and a “can do” positive attitude.
• Proficiency in English (written and oral).
• Possessing the ability to sell value not price and representing a luxury brand

REQUIRED QUALIFICATIONS:

• Bachelor’s degree or equivalent.
• Minimum of two years of previous Sales or Leasing experience, Leasing experience highly preferred
• Previous experience leasing or selling a luxury product
• Previous experience cold-calling, exploring territory, drumming up new business.
• Ability to be flexible with work schedule including nights, weekends and holidays.
• Reliability
• Meticulous attention to detail
• Computer skills including experience with Microsoft products, ACT, Maestro, etc.

Built on a sound foundation of family values forged over a century ago, Korman Communities carries forward a name synonymous with integrity, market savvy, and proven performance in the real estate development, investment and operations arenas. Korman's reputation reflects four generations of dedication and business acumen, resulting in the construction of more than 40,000 single family homes, 6,000 condominiums, 16,000 apartments and townhouses, 4,000 hotel suites, and 2,000,000 square feet of commercial space.

Korman's original furnished apartment concept, conceived of fifty years ago – short-term, furnished apartments in a traditional multi-family residential setting – has evolved to an innovative residential hybrid for travelers and discerning business persons seeking flexible-stay furnished residences.

Today Korman Communities is a fully integrated, multi-dimensional real estate company with development, management, legal and financial capabilities operating throughout the United States. The portfolio is comprised of 20 properties under two brands – AVE suburban garden-style and mid-rise communities, and AKA urban high-rises in prime locations.

Equal Opportunity Employer
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