Retail Real Estate Manager

Citizens; Johnston (RI); On-site; USD 116,000 - 146,000; Full time

Job summary

Citizens is seeking a Leasing Manager to drive site selection, due diligence, and lease negotiations for a growing retail portfolio spanning 1,000+ locations across 15 states and Washington DC. You will collaborate with brokers, legal counsel, and internal teams to optimize our real estate strategy and ensure brand standards.

The role requires strong financial acumen, advanced Excel/PowerPoint skills, and willingness to travel up to 25% as we expand the portfolio in a large corporate environment.

Qualifications

• Bachelor's Degree is required
• Master's Degree preferred
• Corporate real estate designations (MCR, QPCR, etc.) preferred

Responsibilities

• Lead site selection process for new locations and relocations.
• Perform due diligence with brokers and architects to assess viability and adherence to Citizens' brand and standards.
• Negotiate leases in collaboration with legal counsel and brokers, aligning terms with business strategy and risk tolerance.
• Articulate business terms and financial impact for modeling and business cases.
• Coordinate with internal design and construction partners to ensure smooth transition from leasing to permitting and construction.
• Communicate status and drivers of site search and lease progress to business line stakeholders.
• Travel up to 25% of time to support site visits and negotiations.

Skills

Cost drivers & metrics

Proactive & inquisitive

Communication skills

Organizational goals alignment

Financial storytelling

Excel & PowerPoint

Education

Bachelor's Degree

Master's Degree

Corporate real estate designations (MCR, QPCR, etc.)

Tools

Accruent

Lucernex

iOffice

Job description

Description

As part of the Retail Strategy & Leasing Team in the Property Services organization, the Leasing Manager will work together with a team of highly skilled corporate real estate professionals to expand and optimize the bank's retail portfolio consisting of 1,000+ locations across 15 states and Washington DC. You will lead site selection, due diligence, and lease negotiation for a portion of the retail real estate portfolio as the bank looks to optimize and expand, while working closely with key stakeholders and partners to deliver on our obligations.

Responsibilities for this role include, but are not limited to:

• Compiling market intelligence on target trade areas and educating business on each individual micro market.
• Lead site selection process for new locations and relocations of retail sites.
• Work with key vendors, including brokers and architects, to perform due diligence on properties to understand viability for adhering to Citizens’ brand and business standards.
• Articulating business terms and financial impact to key stakeholders for modeling and business case purposes.
• Partnering with legal counsel and brokers to negotiate leases that align with business strategy and risk tolerance.
• Team up with internal design and construction partners to ensure smooth transition from leasing to permitting and construction.
• Constant communication with business line stakeholders on status and drivers of site search and lease progress.
• Up to 25% of time spent travelling

Desired Skills

• A firm understanding of key cost drivers, metrics, and benchmarks
• Proactive and inquisitive, challenging existing processes and championing better and more efficient approaches
• Collaborative, perseverant, with strong communications skills to support your position in a large organization
• Work towards and support the success of organizational initiatives and goals
• Strong financial acumen and storytelling capability
• Intermediate/Advanced Excel & PowerPoint skills
• Experience with Accruent/Lucernex and iOffice tools a plus

Qualifications, Education, Certifications And/or Other Professional Credentials

• Required Qualifications
  • Bachelor's Degree
• Preferred Qualifications
  • Master's Degree
  • Corporate real estate designations (MCR, QPCR, etc...)

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: M-F 8:30-5

Pay Transparency

The salary range for this position is $116,000.00- $146,000 per year plus an opportunity to earn an annual discretionary bonus.

Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States.

For an overview of our benefits, visit https://jobs.citizensbank.com/benefits

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Posting End Date: 09/30/2026