Leasing Lead Service Technician - Fort Worth, TX

ZipRecruiter; Arlington (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading family-owned truck dealership seeks a Service Supervisor to oversee operations and enhance service delivery. Responsibilities include managing workflow, technician assignments, and maintaining compliance with safety standards. Ideal candidates should be customer-focused and possess a Class B CDL License. Join our team of over 1,500 members committed to excellence and community.

Benefits

Competitive Compensation Plans

Paid Time Off and Holidays

Excellent health, dental, and vision plans

401(k) and Profit-Sharing Plan

Tuition Assistance Program

Employee Stock Ownership

Flexible Spending Account

Health Club Reimbursement

Employee Referral Bonus

Qualifications

• Class B CDL License required.
• FMCSA Brake Certified.
• Proficient with diagnostic programs including PTT, Insite, Bendix, and Allison.
• Familiar with Enrich program and inventory management.

Responsibilities

• Oversight of service operations including routine services, breakdowns, and after-hours calls.
• Perform and maintain daily lot checks to manage workflow.
• Customer communication on billable items and managing relationships.

Skills

Diagnostic programs

Customer communication

Process management

Team management

Job description

Job Description

WHO WE ARE

Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 12 states, with over 1,500 team members.

• Bruckner’s is more than just a place selling parts and working on trucks.
• We are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it.
• We contribute to our local communities.
• We care about our people.

OUR CORE VALUES

1. We act with Honesty and Integrity.
2. We value our people and communities.
3. We are customer focused.
4. We do what it takes.

WHAT WE OFFER

• Competitive Compensation Plans
• Paid Time Off and Holidays
• Excellent health, dental, and vision plans
• Investments in Training & Development
• Generous 401(k) and Profit-Sharing Plan
• Tuition Assistance Program
• Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)
• Technician Student Loan Reimbursement Program
• Life Insurance
• Internal Promotion Opportunities
• Flexible Spending Account
• Health Club Reimbursement
• Family and Team Oriented Environment
• Employee Referral Bonus
• Engaging and Challenging Assignments
• Drug-free workplace

JOB DESCRIPTION

1. Oversight and scheduling of service operations including routine services, breakdowns, and after-hours calls.
2. Perform and maintain daily lot checks to better manage workflow into shop, prioritize order of operation, and keep yard/lot organized and neat.
3. Work in process management—closing and approving technician work orders, ensuring correct parts are charged, labor is accurate, and comments are entered.
4. Customer approval/communication on billable items, acquiring POs, sending estimates, and managing customer relationships.
5. Keep technicians on task and motivated—assign work based on skill and efficiency level.
6. Ensure shop environment, including work area, technician team, and tools, are in compliant and safe condition; assist with KPA safety inspections as required.
7. Provide tech oversight and assistance, including diagnostic advice and additional support.
8. Pickup and delivery of units and/or parts, making appearances at customer/vendor locations regularly.
9. Keep upper management updated daily on operations; communicate with Sales/Operations team as needed.
10. Perform routine inventory audits and cycle counts as required.
11. Perform repairs in shop as needed and fill in as Tier 1 Tech if necessary.
12. Perform all other assignments as needed by management.

CERTIFICATIONS & REQUIREMENTS

• Class B CDL License
• FMCSA Brake Certified
• Proficient with diagnostic programs including PTT, Insite, Bendix, and Allison
• Proficient with TDP and all applications within—Impact, Vin View, UCHP, etc.
• Profound understanding of Mack/Volvo/Cummins warranty schedules
• Familiar with Enrich program and inventory management
• Tier 1 Tech qualifications/skill level

Want to know more about our family-owned company? We are proud that our 1500+ employees view us as the employer of choice! Check out our videos: YouTube - Leasing Department Video, YouTube - Come Join The Family, YouTube - Since 1932. Don't forget to Like and Subscribe! Keywords: Diesel OR Trucking OR Dealership OR ADP OR Mack OR Volvo OR Caterpillar OR Allison OR Cummins OR Dealer OR Heavy Equipment OR Trailer OR Truck Sales OR Deal Sheet OR Class A OR CDK OR Frame Shop OR Foreman OR Leasing OR Service OR Warranty OR Parts OR Office OR Semi Truck OR Mechanic OR Google Jobs OR Career OR B2B Outside Sales OR Sales Representative OR Commercial Sales, OR Fabrication #ZR