Leasing Experience Specialist — Flexible Schedule & Tours

Hillpointe

Brunswick (OH)

On-site

USD 30,000 - 42,000

Full time

4 days ago

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Job summary

Hillpointe in Brunswick, Ohio is seeking a Leasing Specialist to greet prospects, conduct property tours, and showcase community amenities while delivering exceptional service. You will coordinate tour schedules, respond to inquiries, and help create a welcoming, professional environment for residents and visitors.

A high school diploma and valid driver's license are required; weekend availability is preferred.

Qualifications

Previous leasing, customer service, hospitality, or sales experience preferred.
Strong interpersonal and communication skills.
Ability to work a flexible schedule, including weekends.
Valid driver’s license for property operations and local travel.

Responsibilities

Greet prospective residents and conduct engaging property tours.
Highlight community features, amenities, and benefits tailored to prospects.
Answer questions and address concerns during tours.
Coordinate schedules with the Leasing Experience Coordinators to manage tour appointments.
Provide timely responses to inquiries.
Maintain cleanliness of community tour paths, amenities, and units to ensure positive appearance.
Gather prospective resident information and proactively engage and follow-up through phone call, text message, and email communication.
Assist in creating a welcoming and professional environment within the community.