Leasing & Experience Consultant — Lead Tours & Service

Prime Residential; San Francisco (CA); In loco; USD 69.974.000 - 75.079.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/Dental/Vision coverage

PTO & holidays

Parental leave

401(k) with company match

Tuition reimbursement

Housing discounts

Descrizione del lavoro

Prime Residential in San Francisco is seeking a Leasing& Experience Consultant to be the primary contact for current and prospective residents. You’ll work on-site with the property management team, delivering outstanding customer service, guiding tours, processing applications, and helping residents feel at home.

The role emphasizes sales-minded service, community engagement, and proactive communication, with a Tuesday–Saturday schedule at The Gateway.

Competenze

• Experience in property management or sales preferred.
• Valid driver’s license for operating community vehicles and/or golf carts.
• Strong customer service experience.

Mansioni

• Warmly greet prospects, determine their needs, and professionally present the community and amenities.
• Handle incoming inquiries via phone, email, and text, providing efficient customer service.
• Conduct community tours and assist with lease applications and verifications.
• Research competitive properties and suggest innovative marketing ideas.
• Build and maintain relationships with residents through various activities and communications.
• Organize and participate in resident functions and address resident concerns.
• Ensure office and community areas are in pristine condition and assist with move-in processes.
• Facilitate move-in orientations and provide exceptional hospitality.
• Serve as a liaison between residents, service team members, and management.
• Promote community amenities and services, and manage resident inquiries.
• Complete lease and renewal paperwork efficiently.
• Update and maintain activity reports and resident records.
• Adhere to fair housing laws and company policies.
• Participate in training and ensure compliance with company standards.

Conoscenze

Property management experience

Customer service

Sales acumen

Descrizione del lavoro

Prime Residential in San Francisco is seeking a Leasing& Experience Consultant to be the primary contact for current and prospective residents. You’ll work on-site with the property management team, delivering outstanding customer service, guiding tours, processing applications, and helping residents feel at home.

The role emphasizes sales-minded service, community engagement, and proactive communication, with a Tuesday–Saturday schedule at The Gateway.