Leasing Coordinator

Liberty Military Housing; San Diego (CA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Platinum Medical Coverage

Employee Stock Ownership Plan (ESOP)

401(k) Retirement Plan with Company 1

Education Reimbursement

Paid Time Off

Wellness Benefits

Annual BootAllowance

Bonuses

Career Growth

Life and AD&D Insurance

Job summary

Liberty Military Housing in San Diego is seeking a Leasing Coordinator to support sales goals and guide prospective residents through the housing process. You will use Yardi and LeaseHawk to follow up with leads, audit leases, and generate site/regional reports.

You will design marketing flyers with LeaseLabs, update pricing on the website, respond to inquiries, and maintain excellent customer service to residents and applicants alike.

Qualifications

• Excellent verbal and written communication with customers
• Proficient in MS Office (Word, Excel)
• High school diploma or GED required
• Ability to work under pressure and meet deadlines while delivering outstanding service
• Ability to work independently and in a team
• Strong time management and follow-up skills
• Detail oriented and clear on the telephone

Responsibilities

• Assist prospective residents with information regarding the housing process.
• Answer telephone, return missed calls, check voicemail, prospect follow up.
• Ensure all lease paperwork is completed and entered into Yardi, audit leases.
• Respond to and manage resident complaints and coordinate with staff to resolve concerns.
• Compile daily/weekly/monthly reports.
• Provide written and verbal communication to team, prospects, and residents.
• Manage the lifecycle of residents and run reports to audit LeaseHawk.
• Create marketing flyers and update pricing and specials on the website.
• Post marketing ads and follow up with leads.

Skills

Communication

MS Office

Time management

Customer service

Teamwork

Education

High school diploma or GED

Tools

Yardi

LeaseHawk

LeaseLabs

Job description

Liberty Military Housing – Own your passion forservice!

About LibertyMilitary Housing

Liberty Military Housing is one of the largest providers of military family housing in the United States. In partnership with theUS military, we are committed to delivering safe,high-qualityhomes and exceptional service to thefamilies ofmen and women who serve our country.We’reseeking dedicated team members for a variety of roles and offer excellent benefits, training, development, and opportunities for advancement. Ifyou’reready to grow your career and become anemployee owner, explore our currentopportunitiestoday.

What We Provide You:

Liberty Military Housing is committed to supporting our team members in every aspect of life—from career development to family needs and overall health and wellness.

We proudly offer a comprehensive and competitive benefitsand incentivepackage that includes:

• Platinum-Level Medical, Dental & Vision Coveragewith affordable premiums

• Employee Stock Ownership Plan (ESOP)become anemployee ownerwith retirement savings

• 401(k) Retirement Plan with Company Match

• Education Reimbursementup to$5,250 per year

• Generous Paid Time Off, including vacation, sick time, and10 paid holidays

• Wellness Benefits,including free gym access andadditionalwellness programs

• Annual BootAllowance

• MaintenanceBonus Incentives,includingon callbonuses and quarterly bonuses up to$1,500

• Career Growth Opportunities.Unlock your potential with immersive,hands-ontraining designed to elevate your skills, help you advance, and build a rewardinglong-termcareer with a company that truly invests in your future.
• Life and AD&D Insurance

Responsibilities

A Day in the Life of a Leasing Coordinator:

As a Liberty Military Housing Leasing Coordinator, you will be responsible for assisting with the team’s sales goals. You will use our customer management program to consistently follow up with prospective residents, reach out to new applicants, assist customers through different methods of communication, run and produce reports for site and regional managers, design marketing flyers, audit lease paperwork, and update our website.

Your Responsibilities include, but not limited to:

• Assist prospective residents with information regarding the housing process.
• Answer telephone, return missed calls, check voicemail, prospect follow up.
• Ensures all lease paperwork is completed and entered into Yardi, audit leases.
• Responding to and managing resident complaints and/or service issues and coordinate with appropriate staff to address and resolve resident concerns.
• Compile multiple daily/weekly/monthly reports.
• Provide written and verbal communication to team, prospects, and residents.
• Manage the lifecycle of residents and run report to audit program within LeaseHawk.
• Contact all new applicants.
• Create marketing flyers through LeaseLabs program.
• Update our website regarding pricing and specials and work with site on changes that need to be made.
• Post marketing ads and respond/follow up with leads.

Qualifications

What You Need for Success:

• Excellent verbal and written communication skills including ability to communicate effectively with internal and external customers.
• Computer proficiency (MS Office – Word, Excel).
• High school diploma or GED required.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and in a team environment.
• Excellent time management and follow up skills.
• Must be detail oriented.
• Must be able to talk, listen and speak clearly on the telephone.

Pay Range: $21.00 - $26.50 (Hourly)