Leasing Coordinator

Liberty Military Housing; Norfolk (VA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

ESOP

401(k) with company match

Education reimbursement

PTO and holidays

Wellness benefits

Bonus incentives

Career growth

Life and AD&D insurance

Job summary

Liberty Military Housing is seeking a Leasing Coordinator to support sales goals, manage inquiries, and assist with lease processing.

You will use Yardi to audit leases, respond to resident concerns, and create marketing materials while collaborating with site and regional teams. The role emphasizes accuracy, timely follow-ups, and excellent customer service in a fast-paced environment.

Qualifications

• Excellent verbal and written communication skills.
• MS Office proficiency including Word and Excel.
• High school diploma or GED required.
• Ability to work under pressure and meet deadlines while maintaining good service.
• Team player with strong follow-up skills.

Responsibilities

• Assist prospective residents with housing information and process.
• Answer calls, follow up on inquiries, and manage communications.
• Enter leases into Yardi and audit lease paperwork.
• Respond to resident concerns and coordinate with staff to resolve issues.
• Generate daily/weekly/monthly reports and update marketing materials.

Skills

Communication

Time management

Teamwork

Customer service

Detail oriented

Education

High school diploma or GED

Tools

MS Office

Yardi

LeaseLabs

Job description

Overview

Liberty Military Housing – Own your passion forservice!

About Liberty Military Housing

Liberty Military Housing is one of the largest providers of military family housing in the United States. In partnership with the US military, we are committed to delivering safe, high-quality‑ homes and exceptional service to the families of men and women who serve our country. We’re seeking dedicated team members for a variety of roles and offer excellent benefits, training, development, and opportunities for advancement. If you’re ready to grow your career and become an employee owner, explore our current opportunities today.

What We Provide You:

Liberty Military Housing is committed to supporting our team members in every aspect of life—from career development to family needs and overall health and wellness.

We proudly offer a comprehensive and competitive benefits and incentive package that includes:

• Platinum-Level Medical, Dental & Vision Coverage with affordable premiums
• Employee Stock Ownership Plan (ESOP) become an employee owner with retirement savings
• 401(k) Retirement Plan with Company Match
• Education Reimbursement up to $5,250 per year
• Generous Paid Time Off, including vacation, sick time, and 10 paid holidays
• Wellness Benefits, including free gym access and additional wellness programs
• Quarterly & Monthly Bonus Incentives
• Career Growth Opportunities. Unlock your potential with immersive, hands‑on training designed to elevate your skills, help you advance, and build a rewarding long‑term career with a company that truly invests in your future.
• Life and AD&D Insurance

Responsibilities

A Day in the Life of a Leasing Coordinator:

As a Liberty Military Housing Leasing Coordinator, you will be responsible for assisting with the team’s sales goals. You will use our customer management program to consistently follow up with prospective residents, reach out to new applicants, assist customers through different methods of communication, run and produce reports for site and regional managers, design marketing flyers, audit lease paperwork, and update our website.

Your Responsibilities include, but not limited to:

• Assist prospective residents with information regarding the housing process.
• Answer telephone, return missed calls, check voicemail, prospect follow up.
• Ensures all lease paperwork is completed and entered into Yardi, audit leases.
• Responding to and managing resident complaints and/or service issues and coordinate with appropriate staff to address and resolve resident concerns.
• Compile multiple daily/weekly/monthly reports.Provide written and verbal communication to team, prospects, and residents.
• Manage the lifecycle of residents and run report to audit program within LeaseHawk.
• Contact all new applicants.
• Create marketing flyers through LeaseLabs program.
• Update our website regarding pricing and specials and work with site on changes that need to be made.
• Post marketing ads and respond/follow up with leads.

Qualifications

What You Need for Success:

• Excellent verbal and written communication skills including ability to communicate effectively with internal and external customers.
• Computer proficiency (MS Office – Word, Excel).
• High school diploma or GED required.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and in a team environment.
• Excellent time management and follow up skills.
• Must be detail oriented.
• Must be able to talk, listen and speak clearly on the telephone.

Pay Range: $17.00 - $21.00 Hourly