Leasing Consultant - VAT

Allied Residential, Inc.; Tacoma (WA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

152 hours PTO annually

Health benefits

401(k) with match

Career development

Job summary

Allied Residential, Inc. is seeking a Leasing Consultant to engage prospective residents, showcase available apartments, and guide applicants through the leasing process.

You will identify resident needs, present community amenities, and coordinate smooth move-in transitions. On-site duties include property tours, qualifying applicants, processing leases, collecting deposits, coordinating maintenance, and promoting vacancies through engaging ads.

Qualifications

• High school diploma or equivalent; prior leasing or customer service experience preferred.
• Strong communication and interpersonal skills, with the ability to build rapport quickly.
• Proficiency in Microsoft Office Suite and Yardi.
• Basic math skills, including the ability to calculate rates, ratios, and percentages.
• Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment.
• Willingness to work on-site, including walking varied terrain and inspecting units.

Responsibilities

• Greet prospective residents, assess housing needs, and qualify applicants based on criteria.
• Conduct property tours, highlighting apartment features and community amenities.
• Provide information about local schools, shopping, recreation, and transport.
• Prepare and process lease agreements, collect deposits, and complete documentation.
• Monitor property conditions and coordinate necessary repairs.
• Maintain listings and create engaging ads to promote vacancies.
• Attend team meetings and training for development.

Skills

Customer service

Communication

Yardi

Office 365

Education

High school diploma

Tools

Microsoft Office

Job description

Position Summary

The Leasing Consultant is responsible for engaging prospective residents, showcasing available apartments, and guiding applicants through the leasing process. This role ensures an exceptional customer experience by identifying resident needs, presenting community amenities, and facilitating smooth move‑in transitions. The Leasing Consultant also supports ongoing occupancy goals through proactive marketing and property presentation.

Key Responsibilities

• Greet prospective residents, assess housing needs, and qualify applicants based on established criteria.
• Conduct property tours, highlighting apartment features, layouts, and community amenities.
• Provide accurate information about the local area, including schools, shopping, recreation, and transportation.
• Prepare and process lease agreements, collect deposits, and ensure all documentation is complete.
• Monitor property conditions, reporting maintenance needs and coordinating necessary repairs.
• Maintain updated listings of available units and create engaging advertisements to promote vacancies.
• Participate in regular team meetings and training sessions to support personal and professional development.

Qualifications

• High school diploma or equivalent; prior leasing or customer service experience preferred.
• Strong communication and interpersonal skills, with the ability to build rapport quickly.
• Proficiency in Microsoft Office Suite (Office 365) and property management software such as Yardi.
• Basic math skills, including the ability to calculate rates, ratios, and percentages.
• Ability to adapt to changing priorities and manage multiple tasks in a fast‑paced environment.
• Willingness to work on‑site, including walking varied terrain, climbing stairs, and inspecting units in all weather conditions.

Compensation and Benefits

• Competitive salary based on experience plus potential bonuses.
• 152 hours (19 days) PTO annually, plus carry‑over up to 120 hours and longevity PTO at 6 and 10 years.
• 9 paid holidays.
• Comprehensive health benefits – medical, dental, vision, life, and disability – effective the first of the month after 60 days (Kaiser Permanente, Guardian, Mutual of Omaha).
• HSA and FSA through Lively.
• Employee Assistance Plan (EAP).
• 401(k) with employer match (25% of contributions up to 4% of eligible pay).
• Continuous professional development and advancement opportunities.

Equal Opportunity Employer

Allied Residential proudly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity, or any other protected status.