Leasing Consultant - VAT

Allied Residential; Tacoma (WA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

PTO & holidays

401(k) with employer match

Job summary

Allied Residential is seeking a Leasing Consultant to engage prospective residents, showcase apartments, and guide applicants through the leasing process. You will deliver an exceptional customer experience by identifying needs, presenting amenities, and facilitating smooth move-in transitions.

The role supports occupancy goals through proactive marketing and professional presentation of the property. On-site work is required in all weather conditions and across varied terrain.

Qualifications

• High school diploma or equivalent; prior leasing or customer service experience preferred.
• Strong communication and interpersonal skills, with the ability to build rapport quickly.
• Proficiency in Microsoft Office Suite (Office 365) and property management software such as Yardi.
• Basic math skills, including the ability to calculate rates, ratios, and percentages.
• Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment.
• Willingness to work on-site, including walking varied terrain, climbing stairs, and inspecting units in all weather conditions.

Responsibilities

• Greet prospective residents, assess housing needs, and qualify applicants based on established criteria.
• Conduct property tours, highlighting apartment features, layouts, and community amenities.
• Provide accurate information about the local area, including schools, shopping, recreation, and transportation.
• Prepare and process lease agreements, collect deposits, and ensure all documentation is complete.
• Monitor property conditions, reporting maintenance needs and coordinating necessary repairs.
• Maintain updated listings of available units and create engaging advertisements to promote vacancies.
• Participate in regular team meetings and training sessions to support personal and professional development.

Skills

Communication skills

Interpersonal skills

Customer service experience

Office 365

Math skills

Education

High school diploma or equivalent

Tools

Yardi

Job description

Company Overview

At Allied Residential, we don't just manage properties-we build communities. Since 1987, we've been creating vibrant living spaces across the Puget Sound and beyond. Our team thrives in a culture of growth, integrity, and collaboration. With professional training, career advancement, and a supportive environment, we empower our people to lead with purpose and make a lasting impact.

At Allied Residential, we don't just manage properties-we build communities. Since 1987, we've been creating vibrant living spaces across the Puget Sound and beyond. Our team thrives in a culture of growth, integrity, and collaboration. With professional training, career advancement, and a supportive environment, we empower our people to lead with purpose and make a lasting impact.

Position Summary

The Leasing Consultant is responsible for engaging prospective residents, showcasing available apartments, and guiding applicants through the leasing process. This role ensures an exceptional customer experience by identifying resident needs, presenting community amenities, and facilitating smooth move-in transitions. The Leasing Consultant also supports ongoing occupancy goals through proactive marketing and property presentation.

Key Responsibilities

• Greet prospective residents, assess housing needs, and qualify applicants based on established criteria.
• Conduct property tours, highlighting apartment features, layouts, and community amenities.
• Provide accurate information about the local area, including schools, shopping, recreation, and transportation.
• Prepare and process lease agreements, collect deposits, and ensure all documentation is complete.
• Monitor property conditions, reporting maintenance needs and coordinating necessary repairs.
• Maintain updated listings of available units and create engaging advertisements to promote vacancies.
• Participate in regular team meetings and training sessions to support personal and professional development.

Qualifications

• High school diploma or equivalent; prior leasing or customer service experience preferred.
• Strong communication and interpersonal skills, with the ability to build rapport quickly.
• Proficiency in Microsoft Office Suite (Office 365) and property management software such as Yardi.
• Basic math skills, including the ability to calculate rates, ratios, and percentages.
• Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment.
• Willingness to work on-site, including walking varied terrain, climbing stairs, and inspecting units in all weather conditions.

Compensation & Benefits

• Competitive wage based on experience.
• This position is eligible for property-specific incentive programs. Bonus structures vary by ownership group and may include occupancy-based incentives, lease-up bonuses, financial performance bonuses, or annual performance-based awards. Eligibility and bonus criteria are determined by the ownership group of the assigned property.
• 152 hours (19 days) PTO annually, plus carry-over up to 120 hours and longevity PTO at 6 and 10 years.
• 9 paid holidays.
• Comprehensive health benefits-including medical, dental, vision, life, and disability-effective the 1st of the month after 60 days (Kaiser Permanente, Guardian, Mutual of Omaha).
• HSA and FSA through Lively.
• Employee Assistance Plan (EAP).
• 401(k) with employer match (25% of contributions up to 4% of eligible pay).
• Continuous professional development and advancement opportunities.

Equal Opportunity Employer

Allied Residential proudly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Mission Statement

Creating Communities | Exceeding Expectations

We are committed to creating vibrant communities and delivering an exceptional resident experience. If you are a motivated, customer-focused professional who thrives in a dynamic environment.