Leasing Consultant-The Marigold

RADCO; Charlotte (NC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive Salary

Leasing Commissions

Quarterly Pay-for-Performance Bonuses

Employer-paid insurance

401(k) with employer match

Paid PTO

Training & development

Volunteer events

Job summary

RADCO Living in Charlotte, NC seeks a Leasing Consultant for The Marigold to greet visitors, explain features, process applications, and support marketing events. The role emphasizes excellent customer service, relationship-building, and a team-oriented culture.

Ideal candidates have 1–3 years in customer service, solid communication skills, and basic familiarity with Microsoft Office. A valid driver’s license and reliable transportation are required for local travel and property visits.

Qualifications

• 1–3 years in a customer service role.
• Strong arithmetic, verbal and written communication skills.
• Experience with social media marketing.
• MS Word, Excel and Outlook experience is required.
• Must possess and maintain a valid driver’s license and reliable transportation.
• Basic understanding of Federal, State and local Fair Housing laws is preferred.

Responsibilities

• Respond to telephone and internet inquiries from residents and prospects to schedule tours.
• Welcome and greet community guests and tour prospective residents throughout property.
• Process rental applications, obtain required documents, schedule move-ins and prepare lease files.
• Assist with planning and implementation of community marketing plan and events.
• Demonstrate RADCO’s value of Caring by treating residents, vendors, coworkers, and supervisors with respect.
• RADCO Living emphasizes a team approach; perform any reasonable task to fulfill objectives.
• May be required to conduct competitor property visits, market surveys in the local area.

Skills

Customer service

Communication

De-escalation

Problem solving

Social media marketing

Initiative

MS Word

MS Excel

MS Outlook

YARDI

Tools

YARDI

Job description

When you go home at night and your loved ones ask you, ‘What did you do at work today?’ You can look up, smile, and say, ‘Today, I did some good.’

NORMAN RADOW, CEO

Position:Leasing Consultant-The Marigold

Location: Charlotte, NC

Job Id:3004

# of Openings:1

Envision being part of an organization that has been recognized as one of the top–rated workplaces in the multifamily industry. Your search for the perfect home ends here. RADCO was awarded Best Places to Work in Multifamily 5 years in a row. We also offer outstanding benefits!

RADCO is seeking a passionate Leasing Consultant who loves to help people, build relationships, and enjoys fostering a fun atmosphere. If this sounds like you, end your search with RADCO Living and join our incredibly talented team. The Leasing Consultant is the face of RADCO and acts as the company’s representative by conveying the features and benefits of our communities.

At RADCO, our culture is our DNA. People are at the heart of our business and are the drivers of what makes RADCO so different. Our success comes from a team member-first philosophy, where we empower our team members to be fearless, caring, flexible, and successful. We encourage new ideas, invest in team member development, and hold ourselves to a high standard of service.

• Competitive Salary, Leasing Commissions, and Quarterly Pay-for-Performance Bonuses
• 100% of the employee-portion for medical, dental, life and AD&D Insurance
• 401(k) retirement plan with 100% employer match up to 6% of Gross Pay
• Access to Telemedicine and a robust Employee Assistance Program (EAP)
• Paid Maternity & Parental Leave
• Accrued Paid Time Off (PTO) immediately upon hire
• Team building, Industry & Volunteer events
• Ongoing learning & development opportunities tied to personal and professional goals

Qualifications:

• Minimum of 1-3 years of experience in a customer service role
• Strong arithmetic, verbal and written communication skills
• Ability to de-escalate, problem-solve, and respond sensitively to customer service-related concerns
• Experience with social media marketing
• Takes initiative and self-motivated to complete tasks at hand
• Microsoft Word, Excel and Outlook experience is required
• YARDI® experience is preferred but not required
• Basic understanding of Federal, State and local Fair Housing laws is preferred
• Must possess and maintain a valid driver's license and reliable transportation. Team members may be required to use their personal vehicle for business-related travel within the local market area, including visits to competitor properties, company locations, or other business purposes. Mileage reimbursement will be provided in accordance with company policy.

Duties & Responsibilities:

• Valid driver’s license may be required based on property size and potential need for use of a golf cart. Position requires individuals to furnish their own reliable transportation to fulfill the job’s functions
• Respond to telephone and internet inquiries from residents and prospects to schedule virtual, self-guided, and in-person tours
• Welcome and greet community guests and tour prospective residents throughout property
• Process rental applications, obtain required documents, schedule move-ins and prepare all lease file documents
• Assist with planning and implementation of community marketing plan and events to generate traffic
• Demonstrate RADCO’s value of Caring by treating residents, vendors, coworkers, and supervisors with respect and professionalism
• Some responsibilities and duties may not be specifically addressed within this job description. RADCO Living emphasizes a team approach and fully expects every team member to perform any reasonable task or request that is consistent with fulfilling company objectives
• May be required to conduct competitor property visits, market surveys, and local market research as needed to support leasing and operational objectives.
• Travel may be required within the local market area. Such travel may include, but is not limited to, marketing efforts, visiting competitor locations, participating in training, etc. Ownership of a personal vehicle is not a requirement for this position. RADCO encourages carpooling and the use of shared transportation whenever practical.

From free healthcare to professional development and retirement programs, we tailor our benefits to meet your needs and support your growth.

• 100% Employer-Paid Medical, Dental, Basic Life and AD&D Insurance
• Voluntary Vision, Short-Term and Long-Term Disability, Supplemental Life, Critical Illness, Hospital Indemnity, Accident, Pet, and Legal Insurance Policies
• Infertility Benefits Covered Under Medical Plan
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Telemedicine for Team Members and Their Families Robust Employee
• Employee Assistance Program (EAP)
• Paid Maternity, Paternity, and Adoption Leave
• 401(k) Retirement Plan with100%Employer Match up to 6% of Gross Pay
• Competitive Pay and Bonus Incentives
• Accrued Paid Time Off (PTO) Immediately Upon Hire
• Paid Holidays, Including One Paid Floating Holiday Per Calendar Year
• Team Member Apartment Housing Discount
• Internal Financial Assistance Program – Radco Cares
• Team Member Referral Bonus Program
• Paid Volunteer Time Off (VTO) / Community Involvement Opportunities – Radco Caring in Action

Professional Development

• On-Demand Training Opportunities
• Paid Industry Events for Continuous Learning & Development
• Opportunities for Hands-On Learning, Growth and Advancement
• Access to LinkedIn Learning

Health & Wellness Financial Professional Development