Leasing Consultant- The Arbors at Shoulders Hill

Franklin Group; Suffolk (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in property management is seeking a Leasing Consultant to assist in leasing apartments and support marketing efforts. The role involves showing apartments, handling applications, and maintaining community standards. Ideal candidates will have strong communication skills and a commitment to customer service.

Qualifications

• Ability to read and interpret safety rules and manuals.
• Fair Housing certification within 1 day of hire.

Responsibilities

• Shows and leases apartments to prospective residents.
• Assist applicants in completing rental applications.
• Maintain cleanliness and curb appeal of apartments.

Skills

Communication

Sales Techniques

Customer Service

Education

High School Diploma or GED

Job description

Leasing Consultant- The Arbors at Shoulders Hill

Join to apply for the Leasing Consultant- The Arbors at Shoulders Hill role at Franklin Group

Job Title:

Leasing Consultant

Supervisor:

Community Manager

FLSA Status:

Non-exempt (Hourly)

Job Summary:

Shows and leases apartments to prospective residents and supports the community's marketing plan.

Essential Duties and Responsibilities:

• Assist applicants in completing rental applications and collect security deposits.
• Ensure that model apartments and target apartments are ready for showings; maintain cleanliness and curb appeal.
• Thorough knowledge of lease terms, community policies, and specifications.
• Utilize effective telephone and sales techniques.
• Understand and adhere to Fair Housing Standards.
• Apply leasing techniques and sales methods as outlined in the Leasing & Marketing Manual; stay informed of rental rates, community amenities, and property details.
• Maintain contact with apartment locator services and local businesses; update informational materials periodically.
• Conduct competitive property shopping.
• Develop knowledge of application procedures, screening policies, and rental policies.
• Implement and maintain resident retention programs under the Community Manager’s guidance.
• Maintain accurate resident and community files.
• Update market surveys monthly.
• Process administrative forms, reports, and related information efficiently and timely.
• Report unusual or extraordinary circumstances regarding the community or residents.
• Handle resident requests and complaints courteously and efficiently.
• Maintain professional appearance and behavior at all times.
• Seek educational opportunities for personal growth and development.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities.

Education and Experience:

High school diploma or GED; or 1-3 months related experience and/or training; or an equivalent combination of education and experience.

Language Skills:

Ability to read and interpret safety rules, manuals, and procedures; write routine reports; speak effectively before groups.

Mathematical Skills:

Ability to calculate discounts, interest, commissions, proportions, and percentages.

Training, Certificates, Licenses, and Designations:

Fair Housing certification within 1 day of hire; Preventing Sexual Harassment, Workplace Harassment, and Drug-Free Workplace courses within 7 days. CAM or RAM designations are highly recommended.

Physical Demands:

Regularly use hands, talk, hear; frequently stand, walk, sit, reach; occasionally climb, stoop, kneel, crouch, or crawl; lift up to 10 pounds. Visual abilities include close, distance, color, peripheral, depth perception, and focus adjustment.

Work Environment:

Frequently outdoors; moderate noise level; accommodations available for disabilities.

Corporate Integrity:

Act professionally, respect others, support diversity, follow policies, and uphold core values.