Leasing Consultant (Roving)

Insite Property Solutions; Kirkland (WA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k) plan

Paid time off

Rental discounts

Training & career development

Cell phone allowance

Driving allowance

Job summary

Insite Property Solutions in Washington state seeks a Leasing Consultant (Community Ambassador) to support leasing across our portfolio of residential and commercial properties. You will tour prospects, lease apartments, manage renewals, and coordinate move-ins while upholding Fair Housing laws and exceptional customer service.

The ideal candidate has prior leasing or sales experience, strong time management, and proficiency with Microsoft Office.

Qualifications

• Excellent time management, problem-solving and interpersonal skills.
• Strong sales abilities, phone etiquette and excellent customer service skills.
• Reliable, organized, motivated, professional.

Responsibilities

• Tour prospects, lease apartments, and follow up with prospects.
• Be familiar with all marketing aspects of the property including full knowledge of all available units, their current condition, rent rates, and available move-in dates.
• Inspect property and model units daily to ensure optimum showable and rentable condition.
• Organize and execute lease renewal process.
• Maintain and adhere to Lease Expiration Management Program.
• Support residents with payments, maintenance requests, and property policies.
• Observe and follow all Fair Housing, Equal Opportunity Employment, and Landlord Tenant Laws.
• Verify that all rental applications are properly completed, signed, and processed timely.
• Complete daily reports, traffic reports, market surveys, and apartment status reports.
• Perform new home orientations and move-in/move-out inspections.
• Create new Resident Files, new Rental Agreements, and complete all other applicable paperwork associated with new residents.

Skills

Time management

Problem-solving

Interpersonal skills

Sales skills

Phone etiquette

Customer service

Reliability

Organization

Deadline adherence

Travel availability

Education

Bachelor's degree preferred

High school diploma required

Tools

Microsoft Office

Outlook

Excel

Word

Job description

At Insite Property Solutions, we are committed to delivering exceptional property management services with a focus on operational excellence, financial performance, and resident satisfaction. We manage a diverse portfolio of residential and commercial properties and are looking for a Leasing Consultant ('Community Ambassador') to provide leasing support to the Communities in our portfolio.

The ideal candidate has prior leasing consultant experience or has worked in sales previously. Our Leasing Consultants must have excellent time management, customer service, and communication skills.

We’re proud to be recognized three years in a row as a Best Midsize Workplace by the Puget Sound Business Journal (PSBJ), reflecting our commitment to creating an exceptional workplace for our team.

Responsibilities

• Tour prospects, lease apartments, and follow up with prospects
• Be familiar with all marketing aspects of the property including full knowledge of all available units, their current condition, rent rates, and available move-in dates
• Inspect property and model units daily to ensure optimum showable and rentable condition
• Organize and execute lease renewal process
• Maintain and adhere to Lease Expiration Management Program
• Support residents with payments, maintenance requests, and property policies
• Observe and follow all Fair Housing, Equal Opportunity Employment, and Landlord Tenant Laws
• Verify that all rental applications are properly completed, signed, and processed timely
• Complete daily reports, traffic reports, market surveys, and apartment status reports
• Perform new home orientations and move-in/move-out inspections
• Create new Resident Files, new Rental Agreements, and complete all other applicable paperwork associated with new residents

Qualifications

• Excellent time management, problem-solving and interpersonal skills
• Strong sales abilities, phone etiquette and excellent customer service skills
• Reliable, organized, motivated, professional
• Able to achieve high-quality results under tight deadlines and changing work priorities
• 2 years of residential/multifamily leasing experience preferred
• Must have a working knowledge of Microsoft Office Suite (Outlook, Excel, Word, etc.)
• 4-year degree or related coursework is preferred; High school diploma or equivalent is required
• Willingness and ability to travel promptly and efficiently throughout the portfolio, including working at multiple communities in a single day as needed to support operational needs

Compensation

• Pay Range: $20.00 - $24.00 per hour (new hire starting range: new hires typically start between $20.00-23.00 per hour). The placement within the range is based on factors such as prior experience, education/training, and work performance.
• Leasing Bonuses: $200 per move-in
• Retention Bonus

90-Day Introductory Period

We use a 90-day introductory period to help new team members get oriented, learn the role, and build confidence in their work. This time allows for training, feedback, and mutual alignment on expectations. New employees are eligible for a $500 bonus upon successful completion of the introductory period, based on demonstrated proficiency and performance in the role. At the end of the introductory period, we evaluate progress and fit to determine next steps.

Benefits

• Medical, dental, and vision insurance provided
• Health Savings Account with monthly employer contributions
• Employer paid life insurance and long-term disability insurance
• Accrues Paid Time Off (PTO) each pay period for a total of 160 hours per year
• Parental Leave
• 11 paid corporate holidays
• 401(k) with employer matching
• Employee assistance program
• Wellness Program with wellness allowance
• Rental discounts
• Training & career development
• Referral program
• Cell phone allowance
• Driving allowance ($200 monthly driving allowance for commuting between communities)

Schedule

• 8 Hour Shift, 5 days per week with weekends required
• Schedule will be 9 am-6 pm. Days off: Tuesday/Wednesday or Wednesday/Thursday. Days off are subject to change based on business needs, but will consistently be 2 consecutive days off.

Work setting

• In-person at properties in portfolio

Insite Property Solutions is an Equal Opportunity Employer.

All team members are expected to align with and contribute to Insite's values, policies and ethical standards as stated in Insite’s Employee Handbook.