Leasing Consultant, Residential

Tech Sales Jobs; Florida; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life & Disability Insurance

Health Savings Account (HSA) & Flex. (

401(k) Plan with Employer Match

Holidays, Vacation & Sick Time

Parental Leave

Tuition Assistance

Matching Gift Program

Job summary

The RMR Group in Altamonte Springs, FL is seeking a Leasing Consultant to support leasing, retention and occupancy goals at the community. You will be the property's sales representative and deliver an exceptional resident experience.

This role emphasizes relationship-building, event planning, and flexible day-to-day operations, with responsibilities including tours, processing applications, and coordinating renewals.

Qualifications

• Bachelor's degree preferred.
• Prior leasing and/or property management experience preferred.
• Excellent written and verbal communication skills for interactions with residents, employees, peers and vendors.
• Excellent attendance is a requirement of the position.
• Work a varied schedule including weekends and holidays as required.
• Proficiency in Microsoft Office Suite including Word, Excel & Outlook.
• Bi-lingual abilities may be required based on property needs.
• Preferred computer software experience including YARDI®.

Responsibilities

• Greet prospective residents and present property features and benefits.
• Follow policies and laws including Fair Housing and ADA.
• Maintain guest cards and follow up until a home is chosen.
• Inspect models and market-readiness prior to showings.
• Coordinate daily/weekly reports and resident communications.
• Oversee lease renewals to optimize renewals.
• Deliver excellent customer service and host resident activities.

Skills

Customer service

Communication

Flexibility

Education

Bachelor's degree preferred

Tools

MS Word

MS Excel

MS Outlook

YARDI®

Job description

Leasing Consultant, Residential

Location: Altamonte Springs, FL, US

Employment Type: OTHER

Overview

The Leasing Consultant is the property's sales representative, whose primary responsibilities are to support the leasing, retention and occupancy goals of the community. Leasing Consultants are customer service oriented and provide current and prospective residents with an exceptional experience.

The ideal candidate for this role seeks opportunities to build relationships, plan events, and takes initiative while remaining flexible to meet the community's day-to-day needs.

Responsibilities

• Greet prospective residents and professionally present the features and benefits of the property.
• Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act and all other Federal, State and Local laws pertaining to Multi-Family Housing.
• Implement and enforce all policies and procedures as outlined in the company policy and procedures Manuals.
• Offer a professional and friendly, atmosphere in the leasing center/clubhouse and any other areas where prospective residents and current residents might interact with them.
• Inspect all models and market readies prior to showing in order to ensure their quality appearance.
• Relay incoming calls to appropriate point of contacts.
• Understanding of local competition, maintain a pulse on market trends and offerings.
• Complete paperwork accurately and timely.
• Maintain active guest cards and continue to work them until the prospect has chosen their home.
• Inspect the property on a regular basis reporting any deficiencies to the Property Manager.
• Assist the Property Manager in preparing daily and weekly reports, resident communication, move-ins/outs, office supply inventory, and market surveys.
• Maintain Resident Files with current information properly filed per company policy at all times.
• Process Leasing Applications and in accordance with the companies P & P Manual guidelines.
• Oversee Lease Renewal Program to optimize lease renewals.
• Exhibit excellent level of customer service.
• Plan and oversee resident activities with the Property Manager.

Qualifications

• Bachelor's degree preferred.
• Prior leasing and/or property management experience preferred.
• Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations.
• Excellent attendance is a requirement of the position.
• Excellent customer service.
• Work a varied schedule including weekends and holidays as required.
• Proficiency in Microsoft Office Suite including Word, Excel & Outlook.
• Positive attitude and highest level of professionalism.
• Bi-lingual abilities (written and verbal) may be required based on specific needs of property.
• Preferred Computer software experience to include MS Word, MS Excel, MS Outlook, YARDI®
• Ability to walk, stand; utilize stairs, bend on a daily basis, conduct property tours in various weather conditions, carrying of moderate items such as papers, boxes, event items, collateral, books, small parts. Job may be sedentary at times.

Total Rewards

The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 21 hours per week are eligible to participate in The RMR Group's benefits plans, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life & Disability Insurance
• Health Savings Account (HSA) & Flexible Spending Plans (FSA)
• 401(k) Plan with Employer Match
• Holidays, Vacation & Sick Time
• Parental Leave
• Tuition Assistance
• Matching Gift Program
• Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance

Company Overview

The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR's vertical integration is strengthened by over 800 real estate professionals in more than 30 offices nationwide