Leasing Consultant- Overlook Pointe

Kittle Property Group, Inc.; United States; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Benefits

Generous PTO

Growth opportunities

Job summary

Kittle Property Group Inc is seeking a Leasing Consultant in Lafayette, IN to lease apartments and provide exceptional customer service aimed at maximizing occupancy and resident retention.

The role involves tours, follow-ups, rent collection support, and coordination of move-ins/move-outs to ensure a positive resident experience and alignment with community standards.

Qualifications

• High school diploma or GED.
• No prior experience required.
• Ability to read, write, speak and interpret basic instructions, simple correspondence and present information one on one or in small groups.
• Math skills: ability to add, subtract, multiply, divide by 10s and 100s.
• Reasoning: ability to carry out detailed but uninvolved written or oral instructions with common sense; solve problems with few variables.

Responsibilities

• Lease apartments through telephone sales and apartment tours with prospective residents.
• Follow up and establish rapport with prospective residents and current residents.
• Provide excellent customer service at all times.
• Present apartment community in a professional manner.
• Coordinate move ins and move outs for an enjoyable resident experience.
• Manage lease negotiations, assist with resident retention and renewal process.
• Assist in maintaining curb appeal and community standards.
• Write work orders and update Yardi; follow up on completed tasks.
• Assist manager with rent collection/delinquency and sharing account information with supervisors and credit agencies.
• Assist with resident relations and enforce community rules; supervise neighborhood committee activities.
• Provide outside marketing and establish rapport with local businesses and agencies.
• Assist with office organization by filing and maintaining resident files.

Job description

Kittle Property Group Inc Leasing Consultant
Location: Overlook Pointe Lafayette, IN
Salary: 1800/hour
Weekly payroll Pay date: every Friday
We offer great benefits, generous PTO and opportunities for growth

POSITION SUMMARY

Responsible and accountable for leasing apartments and providing customer service to ensure maximum occupancy and resident retention.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lease apartments through telephone sales and apartment tours with prospective residents
• Follow up and establish rapport with prospective residents and current residents
• Provide excellent customer service at all times
• Present apartment community in a professional manner at all times
• Coordinate move ins and move outs to provide for an enjoyable experience for all residents
• Manage lease negotiations, assist with resident retention and manage the renewal process
• Assist in providing and maintaining excellent curb appeal
• Maintain compliance policies and procedures as set forth from HKP and the Compliance Department
• Write work order requests, follow up with residents regarding completed work orders and enter information into Yardi
• Assist manager with rent and delinquency collection
• Assist manager in providing account information to the property supervisor and credit agencies
• Assist manager with resident relations and enforce all community rules and regulations
• Supervise all neighborhood committee activities
• Provide outside marketing and establish rapport with local businesses and community agencies
• Assist with office organization by filing and maintaining organized resident files
• Other duties as assigned

QUALIFICATIONS & SKILLS & KNOWLEDGE REQUIREMENTS

• High school diploma or general education degree GED
• No prior experience necessary
• Language Skills: Ability to read, write, speak and interpret basic instructions, simple correspondence and present information one on one or in small groups
• Math Skills: Ability to add, subtract, multiply, divide by 10s and 100s
• Reasoning Skills: Ability to carry out detailed but uninvolved written or oral instructions with common sense understanding; Ability to deal with problems that involve few variables in standardized situations
• Computer Skills: Beginner experience with MS Office

TRAINING REQUIREMENTS

• Annualy attend fair housing section 42 and leasing classes
• Ongoing professional development

PHYSICAL DEMANDS

• Rarely must sit, use hands to finger‑handle, feel reach with hands, arms, stoop, kneel, crouch, crawl, bend or lift up to 25 pounds
• Occasionally must stand, walk, talk, hear and be exposed to outdoor weather conditions
• Close and distance vision is required

WORK ENVIRONMENT

• Normally works in an environment with moderate noise