Leasing Consultant - Manhattan, NY (Longacre)

Vivmark Residential; New York (NY); Vor Ort; USD 35.000 - 38.000; Vollzeit

Benefits dieser Stelle

Medical coverage

Dental coverage

Vision coverage

401(k) with match

Paid vacation

Company holidays

Housing discounts

Zusammenfassung

Vivmark Residential in New York is seeking a Leasing Consultant to market communities and convert leads into residents. You will balance customer service with lease administration and keep properties appealing.

The role requires strong communication, organization, and familiarity with property management software and Google Suite. Schedule Tuesday-Saturday 9am-6pm; benefits include medical, dental, vision, a 401(k) with company match, paid vacation, and housing discounts.

Qualifikationen

• High School diploma or equivalent.
• Experience in retail, hospitality, or customer service is preferred.
• Knowledge of leasing processes and federal/state housing laws is a plus.

Aufgaben

• Respond to sales leads and provide information on availability, pricing, location and amenities.
• Invite and schedule tours, and employ selling techniques to close deals.
• Support community marketing and online presence.
• Explain lease provisions and policies and conduct move-in orientations.
• Ensure resident satisfaction through prompt communication and issue resolution.
• Manage leasing documents, process payments, and complete move-in procedures.
• Work Schedule: Tuesday–Saturday, 9am–6pm.

Kenntnisse

Strong customer service

Customer facing orientation

Well organized

Excellent communication

Interpersonal skills

Proficiency in property management & G

Smartphone use on the job

Ausbildung

High School diploma

Tools

Property management software

Google Suite

Jobbeschreibung

Job Description

Vivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America - one that continues to get better as it grows. And we're looking for people who want to help us do it.

As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members move up and across functions, markets, and disciplines, building lasting careers. We invest in team members' growth, development, and capabilities that make them and us better, and we hold ourselves to the highest standard as an employer.

The best people want to work here. We hope you're one of them.

We Offer:

A competitive benefits package that supports your health, financial well-being, and work-life balance, including medical, dental, and vision coverage, a 401(k) with company match, paid vacation and company holidays, and exclusive team member housing discounts.

What You'll Be Doing

As a Leasing Consultant, you will spend half of your week effectively marketing your community and following up on leads, cultivating relationships with prospective residents. The other half of your time will involve providing exceptional customer service to enhance residents' experiences and maintaining the overall appeal and functionality of the property.

• Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenities
• Inviting and scheduling prospective residents for community tours, employing effective selling techniques to close deals
• Supporting community marketing efforts by positively influencing online presence, offering input on advertising campaigns
• Effectively explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residents
• Ensuring resident satisfaction and loyalty through prompt communication and proactive issue resolution
• Efficiently managing leasing documents, processing payments, and ensuring completion of move-in procedures
• Work Schedule: Tuesday-Saturday: 9am-6pm

What You'll Need To Thrive

• High School diploma or equivalent
• Strong customer service/customer facing orientation: Retail Sales, Hospitality
• Well organized with ability to prioritize and multi-task
• Excellent communication and interpersonal skills
• Proficiency in using property management software & Google Suite
• Valid Driver's License required if employee will operate a motorized vehicle (e.g., car, golf cart) in their role. This varies by location.
• Knowledge of federal and state apartment housing laws
• Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job

Pay Rate: $25.05-$27.84 Hour & Sales Incentive Bonus

• The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.
• For hourly roles: Employees are eligible for overtime pay and performance incentives.

Bonus Qualifications

• Passion for providing exceptional service and support to others.
• Collaborative, Proactive Mindset, Customer Focus